Pharmacy Technician Trainee

Community-Pharmacy; Denton (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Term Life Insurance

401(k) plan with Company Match

Paid Time Off and Holiday Pay

Work hours: 8:30 a.m. – 6:00 p.m. Mon–

Job summary

Community Pharmacy in Denton, TX, is seeking an entry-level Licensed Pharmacy Technician to join our team. You will assist customers in person and via the portal, perform data entry, check prescriptions, and support front-end operations including delivery and shipping.

The role requires proactive problem-solving, strong communication, and the ability to manage multiple tasks while maintaining a positive attitude. Competitive hourly pay and stable weekday hours are offered.

Qualifications

• High school diploma or equivalent.
• Compounding lab experience (sterile or non-sterile) preferred.
• Basic computer skills.
• Excellent verbal and written communication skills.
• Regular and predictable attendance.

Responsibilities

• Deliver exceptional customer service by listening to concerns with empathy and professionalism.
• Process, fill, and dispense prescriptions by reviewing orders and documentation in compliance with policy.
• Maintain confidential records of all customer interactions, inquiries, and resolutions.
• Identify and escalate complex concerns to pharmacists or appropriate departments.
• Support patient retention by ensuring a positive experience and following up on issues.
• Process payments, billing tasks, account updates, and claim submissions.
• Foster a compassionate, respectful environment for patients' healthcare journeys.
• Communicate with patients via our secure messaging portal regarding orders and follow-ups.

Skills

Customer service

Prescription processing

Data entry

Communication

Attendance

Education

HS diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technical Denton, TX, US

2 days ago Requisition ID: 1081

Salary Range: $16.00 To $16.00 Hourly

Pharmacy Technician - Entry Level Opportunity

Job Description

Community Pharmacy, a Pharmacy Innovations company, is seeking a Licensed Pharmacy Technician to join our Denton team. In this role you will support our front‑end team assisting with customers, both in person and over the phone/via the portal, performing a myriad of duties from data entry to prescription checking, in‑person delivery and shipping. This position requires a proactive approach to problem‑solving and the ability to manage multiple tasks efficiently while maintaining a positive attitude. Ultimately, your efforts will help enhance the overall customer experience and support the company’s reputation for excellent service.

Key Responsibilities: Processing & Customer Service

• Deliver exceptional customer service by actively listening to customer concerns, responding with empathy, and ensuring all inquiries are addressed with professionalism and care.
• Accurately process, fill, and dispense prescriptions by reviewing original orders and pharmacy documentation in compliance with company policy and regulatory standards.
• Maintain comprehensive and confidential records of all customer interactions, including inquiries, prescription issues, complaints, and resolutions.
• Proactively identify and escalate complex concerns to pharmacists or appropriate departments to ensure timely and accurate follow‑through.
• Support patient retention by creating a positive and helpful experience, following up on open issues, and confirming that patient needs are met consistently.
• Process payments, managing billing tasks, providing support for account updates, and claim submission.
• Foster a compassionate, respectful, and efficient environment to ensure each patient feels valued, safe, and supported in their healthcare journey.
• Communicate effectively and confidentially with patients through our secure messaging portal to address questions, confirm order statuses, and relay follow‑up information.

Minimum Qualifications

• High school diploma or equivalent.
• Compounding Lab Experienced - sterile or non‑sterile (highly preferred)
• Basic computer skills
• Excellent verbal and written communication skills.
• Regular and predictable attendance

Physical Demands

• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Move fingers repetitively, picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Able to receive detailed information through oral communication

We offer

• Term Life, Voluntary Life, Short and Long‑Term Disability Insurance
• 401(k) plan with Company Match
• Paid Time Off and Holiday Pay
• Work hours are 8:30 a.m. - 6:00 p.m. Monday - Friday and Saturdays 9:00 a.m. - 2:00 p.m.