Pharmacy Technician Supervisor

Patient Care Infusion LLC; Tempe (AZ); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Paid holidays

Pet insurance

401(k)

Continuing education

Job summary

Patient Care Infusion LLC is hiring a Pharmacy Technician Supervisor in Tempe, AZ. You will lead infusion and compounding technician teams, coach staff, and ensure operations run smoothly and on schedule.

You will work closely with Pharmacist in Charge and pharmacy leadership to maintain regulatory compliance and effective patient care, including staffing, training, and performance reviews.

Qualifications

• Active Arizona pharmacy technician license is required.
• Minimum 3 years as pharmacy technician with at least 2 years in supervision or training roles.
• Strong coaching, accountability, and communication skills are essential.
• Experience with scheduling and HR processes is a plus.

Responsibilities

• Lead, coach, and evaluate infusion and compounding pharmacy technicians with regular reviews.
• Run daily operations for technician teams and monitor workload to meet turnaround times.
• Manage schedules, coverage, timecards, overtime, and PTO.
• Address attendance, performance, and conduct issues with HR on corrective action.
• Recruit, interview, and onboard technicians; lead training for new staff.
• Collaborate with pharmacists to keep orders and verification moving on schedule.
• Serve as first point of escalation for workflow bottlenecks and process improvements.
• Ensure compliance with Arizona Board of Pharmacy, USP 797/800, and OSHA requirements.
• Coordinate with warehouse, delivery, intake, nursing, and HR to move patient care forward.
• Track staffing, turnaround, errors, and productivity; report to leadership.
• Foster a culture of accountability, respect, and patient-centered care.

Skills

Leadership

Coaching

Organization

Communication

Problem solving

Pharmacy software

Microsoft Office

Education

Active Arizona pharmacy technician license

3+ years pharmacy technician experience

2+ years supervising or training technicians

CPhT certification

Tools

Pharmacy software

Microsoft Office

Job description

Description

Patient Care Infusion (PCI) is a locally owned home infusion and specialty pharmacy and sister company to Arizona Home Care, which has served Valley patients for over 30 years. Together, our pharmacists, nurses, and therapists work as one care team: our nurses and therapists care for patients in their homes, while our 24/7 pharmacy prepares and delivers the IV antibiotics, TPN, chemotherapy agents, and specialty medications those patients depend on.

As our Pharmacy Technician Supervisor, you'll lead the day-to-day work of our pharmacy technician teams. You'll provide hands-on leadership, coaching, and accountability so the pharmacy runs efficiently, work is delegated and completed on time, and every technician is trained, supported, and held to consistent standards.

You'll partner with our Pharmacist in Charge and pharmacy clinical leadership, who keep responsibility for clinical decisions, order verification, and pharmacy regulatory compliance, and with HR on hiring and employee relations. You'll be the primary on-site leader for our pharmacy technicians. If you're a technician leader ready to build a strong, accountable team, we'd like to hear from you.

Pay & Benefits

• Salary: $30-36/hour
• Medical, dental, vision & life insurance
• Up to 120 hours of PTO
• Paid holidays
• Pet insurance
• 401(k)
• Free continuing education courses

Schedule

• Full-time, Monday - Friday 10:30am-7pm
• Occasional overtime as needed
• On-call rotation once fully trained (requires a 30-minute phone response time)

What You'll Do

• Lead, coach, and evaluate our infusion and compounding pharmacy technicians, with regular one-on-ones and timely, documented performance reviews
• Run daily operations for the technician teams: assign and delegate work, monitor workload, and rebalance staff to meet turnaround times and patient needs
• Manage schedules and coverage, and approve timecards, overtime, and PTO
• Address attendance, performance, and conduct concerns promptly and consistently, and partner with HR on corrective action
• Recruit, interview, and recommend technician hires, and lead onboarding and training for new team members
• Work with our pharmacists to keep orders, compounding, and verification moving on schedule
• Be the first point of escalation for technician questions, workflow barriers, and service delays, and improve processes where you see bottlenecks
• Support our Pharmacist in Charge in keeping technicians compliant with Arizona Board of Pharmacy, USP 797/800, and OSHA requirements, including licensure, certifications, and competencies
• Coordinate with warehouse, delivery, intake, nursing, and HR teams to keep patient care moving
• Track staffing, turnaround, errors, and productivity, and report to leadership
• Build a culture of accountability, respect, and patient-centered car

Requirements

What You'll Bring

Required

• Active Arizona pharmacy technician license
• At least 3 years of pharmacy technician experience, including 2 years supervising, leading, or training technicians
• Proven ability to coach, hold staff accountable, and handle difficult conversations fairly and consistently
• Strong organization, communication, and problem-solving skills
• Proficiency with pharmacy software and Microsoft Office or similar tools
• Ability to work on-site, with flexibility for after-hours escalation, overtime, weekends, and holidays

Preferred

• National pharmacy technician certification (CPhT)
• Sterile compounding, home infusion, or specialty pharmacy experience, with working knowledge of USP 797 and 800
• Experience with scheduling, timekeeping, and basic HR processes
• Experience improving workflow and building a positive team culture

Patient Care Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. We are committed to building an inclusive workplace where all employees are valued and supported.