Pharmacy Technician Supervisor

Clarest Health; Southborough (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Medical Insurance

Paid Time Off

Telemedicine

401k with company match

Closed-door Pharmacy

Referral Bonuses

Life Insurance

Growth opportunities

Job summary

Clarest Health is seeking a Pharmacy Technician Supervisor to join our closed-door LTC Baltimore pharmacy team. You will supervise daily fulfillment operations, coach technicians, and ensure accuracy and regulatory compliance to support exceptional patient care.

Join us to oversee workflow, training, and performance while coordinating with pharmacists and logistics to maintain timely deliveries and high service standards.

Qualifications

• Registered Pharmacy Technician in good standing with Board of Pharmacy.
• National certification as Pharmacy Technician (PTCB/NHA) required.
• 2–3 years supervisory pharmacy technician experience preferred.

Responsibilities

• Supervise daily pharmacy fulfillment operations with focus on workflow efficiency, accuracy, and compliance.
• Lead, coach, train, and support technicians; manage scheduling and performance development.
• Monitor staffing and workflow priorities to meet deadlines and productivity goals.
• Oversee automated dispensing, packaging, bulk fulfillment, staging, and toting for timely processing.
• Ensure inventory, supplies, and equipment are maintained and available.
• Coordinate with pharmacists, operations leadership, and courier services to resolve issues.
• Manage medication returns and inventory disposition per policies and regulatory requirements.
• Conduct audits, maintain quality standards, and promote a safe work environment.
• Use pharmacy systems and reporting tools to monitor performance and drive improvements.
• Serve as a key operational resource across departments to ensure patient care.

Skills

Attention to detail

Communication skills

Multitasking under pressure

Team leadership

Problem solving

Education

Pharmacy Technician Certification

Board of Pharmacy Registration

Tools

Pharmacy systems

Job description

Description

Clarest Health understands the universal needs of healthcare institutions with a personal touch that only an independent pharmacy can offer. With years of experience, we have the understanding and knowledge to move into the next generation of pharmacy services. We offer personalized medication management for patients in a facility and at home so they can live healthier and happier lives.

Clarest Health understands the universal needs of healthcare institutions with a personal touch that only an independent pharmacy can offer. With years of experience, we have the understanding and knowledge to move into the next generation of pharmacy services. We offer personalized medication management for patients in a facility and at home so they can live healthier and happier lives. Join our closed-door pharmacy team as a Pharmacy Technician Supervisor. Work in collaboration with the Pharmacist-in-Charge to execute day-to-day operational needs, including overseeing department workflow, ensuring that your team is appropriately trained, and providing feedback to ensure teams are performing their duties according to organizational standards and current priorities.

Location: On site at our Closed door LTC Baltimore Pharmacy

Salary : Starting at $65,000 - $75,000 annually (dependent on experience and license type)

Schedule: Monday - Friday 5 :30pm - 2:00am, rotating weekends

Report To: Fulfillment Manager

What We Offer

• Comprehensive Medical, Dental and Vision Insurance (as low as $ 13. 7 3 /pay)
• Paid Time Off
• Free Virtual Care – Telemedicine
• 401k with company match
• Closed-door Pharmacy - No more face-to-face meetings with customers
• Referral Bonuses
• Life Insurance
• Make a difference in the lives of others!
• We are growing and that means more opportunities

Key Responsibilities

• Supervise daily pharmacy fulfillment operations, ensuring workflow efficiency, accuracy, and compliance with company and regulatory standards.
• Lead, coach, train, and support pharmacy technicians while assisting with scheduling, attendance management, and performance development.
• Monitor and adjust staffing and workflow priorities to meet operational deadlines and productivity goals.
• Oversee automated dispensing, packaging, bulk fulfillment, staging, and toting activities to ensure timely and accurate prescription processing.
• Ensure inventory, supplies, and equipment are properly maintained, replenished, and operational.
• Coordinate with pharmacists, operations leadership, and courier services to resolve workflow challenges and support on-time deliveries.
• Manage medication returns, documentation, and inventory disposition in accordance with company policies and regulatory requirements.
• Conduct audits, maintain quality standards, and promote a safe, clean, and organized work environment.
• Utilize pharmacy systems and reporting tools to monitor performance, identify issues, and drive continuous improvement.
• Serve as a key operational resource, escalating concerns and collaborating across departments to ensure exceptional service and patient care.

Qualifications

• Must be registered as a Pharmacy Technician and in good standing with Board of Pharmacy.
• Nationally certified as a Pharmacy Technician (PTCB/NHA) required.
• Two to three years prior supervisory pharmacy technician experience required.
• Familiarity with light assembly or machine operations is helpful.
• Ability to communicate effectively both verbally and in writing.

Skills + Abilities

• Strong attention to detail and ability to interpret orders accurately.
• Dependable, focused, and able to take initiative while knowing when to escalating issues.
• Flexible and able to see the big picture while managing multiple tasks and deadlines.
• Excellent organizational, time management, and customer service skills.
• Ability to problem-solve, prioritize, and work independently under pressure.
• Effective interpersonal skills with a professional, positive demeanor.
• Physical ability to lift up to 40 lbs. and stand/walk for extended periods.
• Mental resilience to adapt to stressors such as customer service issues, emergency demands, and regulatory compliance.
• Visual acuity and color recognition for accurate medication handling.

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.