Pharmacy Technician - Retail Call Center - ROT

MetroHealth Nurse-Family Partnership; Ohio; On-site; USD 35,000 - 45,000; Full time

Job summary

The MetroHealth System seeks a Pharmacy Technician for its retail call center. This role involves providing pharmaceutical care under supervision, maintaining standards for prescription accuracy, while interacting effectively with diverse patients. The position requires registration as a Pharmacy Technician and a commitment to community health.

Qualifications

• High School Diploma or equivalent required.
• Registered as a Pharmacy Technician or Trainee with the Ohio State Board of Pharmacy.
• Ability to interact effectively with diverse backgrounds.

Responsibilities

• Under supervision of a pharmacist, delivering pharmaceutical care to patients.
• Ensuring compliance with departmental standards and medication accuracy.

Skills

Effective interaction

Cultural sensitivity

Education

High School Diploma or equivalent

Registered Pharmacy Technician or Trainee

Job description

Pharmacy Technician - Retail Call Center - ROT

Location: Valley View

Biweekly Hours: 80.00

Shift: 6-week rotation, 7 a.m. to 7 p.m., rotating weekends

The MetroHealth System is redefining health care by going beyond medical treatment to improve community health and well-being through affordable housing, a cleaner environment, economic opportunities, access to fresh food, transportation, legal help, and other services. The system aims to prevent disease as effectively as it treats it. Founded in 1837, Cuyahoga County's safety-net health system includes four hospitals, four emergency departments, and over 20 health centers.

Summary:

Under the supervision of a Pharmacist, performs a variety of duties in delivering pharmaceutical care to patients in ambulatory pharmacies. Ensures compliance with departmental standards, including prescription turnaround times and medication dispensing accuracy. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications:

Required:

• High School Diploma or equivalent
• 18 years of age or older with no felony convictions, per Ohio Revised Code 4729.42
• Registered as a Pharmacy Technician or Trainee with the Ohio State Board of Pharmacy, maintaining registration throughout employment
• Willing and able to travel to external satellite locations with reliable transportation
• Ability to interact effectively with diverse cultural, ethnic, racial, and socioeconomic backgrounds

Preferred:

• Current/active Certified Pharmacy Technician from the Pharmacy Technician Certification Board (PTCB) or the ExCPT Certification from the National Healthcareer Association
• At least 6 months of experience in a retail or hospital-based ambulatory pharmacy