Pharmacy Technician Refill Authorization

Intermountain Healthcare Inc.; United States; Remote; USD 29,000 - 44,000; Full time

Job summary

Intermountain Health is seeking a Pharmacy Technician to support the Refill Authorization Pharmacy Team in a fully remote role. The position collaborates with pharmacists and technicians to ensure timely access to medications for primary care clinics, with 40-hour schedule and 8- to 10-hour shifts.

Candidates must hold an active pharmacy technician license in UT, CO, MT, or NV; remote applicants outside these states will not be considered.

Qualifications

• High School diploma or equivalent required.
• Current pharmacy technician certification and/or license for state of practice.
• Knowledge of state and federal pharmacy regulations.

Responsibilities

• Review patient charts to verify refill eligibility under EMRC.
• Gather and review clinical information to support refill requests.
• Prepare refill authorization requests in pharmacy systems per policy.
• Ensure documentation is complete before pharmacist review.
• Route refill requests to pharmacist for verification.
• Communicate with pharmacists and care team about missing info.
• Escalate safety concerns to the pharmacist.
• Maintain accurate documentation in patient records.
• Navigate multiple systems in a remote work environment.
• Collaborate with a large remote team and build professional relationships.

Skills

Technical competency

Regulatory compliance

Financial awareness

Service delivery

Job performance

Reliability and Attendance

Communication

Organization

Computer proficiency

Education

High School or equivalent

Pharmacy technician certification/license

State and federal regulations knowledge

Tools

Pharmacy technology systems

Job description

Job Description:

The Pharmacy Technician demonstrates consistent application of knowledge and skills in assisting the pharmacist in execution of appropriate, safe, efficacious, efficient, and cost-effective pharmaceutical care. The position participates in many procedural aspects of pharmacy practice under the supervision of a licensed pharmacist or technician supervisor and is an integral part of the pharmacy team. This position supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty).

Currently, we are not hiring remote workers in the following states: CA, CT, HI, IL, ME, MA, MN, NY, PA, RI, VT, VA, and WA.

Job Specifics:

Schedule:

Full time (40 hours)

Shifts:

Variable 8- to 10-hour shifts between 6:00 am and 6:00 pm, Monday through Sunday.

Benefits Eligible:

Yes -Link to Benefit Details

Location:

This is a fully remote position. Candidates for this role need to have an active Pharmacy Technician license in Utah, Colorado, Montana or Nevada. Candidates outside of these states will not be considered.

Join our Refill Authorization Pharmacy Team at Intermountain Health, where pharmacists and pharmacy technicians work collaboratively to ensure patients have timely access to prescribed medications. This fully remote team supports patient care by completing medication refill authorizations for primary care clinics across Intermountain. Future cross-training is planned with the Prior Authorization and Medication Assistance teams. If you enjoy focused, detail-driven work, strong teamwork, and making a meaningful impact on patient access to care, you'll feel right at home on this team.

Job Function

The Pharmacy Technician demonstrates consistent application of knowledge and skills in assisting the pharmacist in execution of appropriate, safe, efficacious, efficient, and cost-effective pharmaceutical care. The position participates in many procedural aspects of pharmacy practice under the supervision of a licensed pharmacist or technician supervisor and is an integral part of the pharmacy team. This position supports Pharmacy Services in all locations (i.e., acute, community, ambulatory, specialty).

Essential Functions

• Reviews patient charts to verify most recent provider visits and ensure eligibility for refill under the EMRC collaborative practice agreement.
• Gathers and reviews relevant clinical information (e.g., labs, monitoring parameters, and medication history) to support refill requests.
• Prepares and documents refill authorization requests using pharmacy technology systems in accordance with state law, policies, and protocols.
• Ensures all required clinical criteria and documentation are complete prior to pharmacist review.
• Routes completed refill requests to the pharmacist for final verification and processing.
• Communicates with pharmacists and care team members regarding missing information, concerns, or clarification needs.
• Identifies potential safety concerns or gaps in care and escalates appropriately to the pharmacist.
• Maintains accurate and compliant documentation in the patient record.
• Demonstrates strong computer proficiency and the ability to efficiently navigate multiple systems and complex electronic health records in a remote work environment.
• Works collaboratively as part of a large, remote team; demonstrates strong interpersonal skills, professionalism, and the ability to build positive working relationships across the care team.

Skills

• Technical competency
• Regulatory compliance
• Financial awareness
• Service delivery
• Job performance
• Reliability and Attendance
• Communication
• Organization
• Computer proficiency

Qualifications

• High School or equivalent is required
• Current pharmacy technician certification and/or license applicable to state of practice.
• Current knowledge of state and federal regulations and statutes regarding the practice of pharmacy and the distribution of approved drugs, controlled substances, and investigational agents.
• Any lapse or failure to meet these requirements may result in disciplinary action, up to termination, at the hiring manager's discretion.
• undefined

Preferred

• 3 years of experience preferred.
• Prior health system or retail experience
• Familiarity with top 100 most common medications

Physical Requirements

• Carrying, hearing/listening, lifting, manual dexterity, pulling/pushing, seeing, climbing, crawling, speaking, squatting/kneeling, standing, walking as needed to perform job duties.

Location

Supply Chain Center

Work City

Midvale

Work State

Utah

Scheduled Weekly Hours

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.73 - $31.58

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.