Pharmacy Technician - Refill

Oso Home Care Inc; Burbank (CA); On-site; USD 33,000 - 47,000; Full time

Job summary

Oso Home Care, Inc. is seeking a full-time Pharmacy Technician – Refill for our specialty home infusion pharmacy team in Burbank, CA. The role focuses on coordinating medication and supply refills, communicating with patients and healthcare providers, and ensuring continuity of patient care.

Experience in home infusion or specialty pharmacy is preferred; bilingual English/Spanish is a plus. Schedule is Monday–Friday with rotating weekends.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities and follow up on time-sensitive patient needs.

Responsibilities

• Coordinate and process prescription and refill requests for home infusion patients.
• Review refill and prescription information for completeness and accuracy.
• Contact patients and/or caregivers to coordinate medication and supply refills and confirm ongoing therapy needs.
• Communicate with physicians, nurses, pharmacists, and other healthcare professionals regarding prescriptions, refill requests, therapy updates, and required documentation.

Skills

Customer service

Communication

Attention to detail

Multitasking

Team collaboration

Education

High school diploma

Tools

Pharmacy software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Burbank, Burbank, CA, US

Salary Range: $24.00 To $34.27 Hourly

Home Infusion Pharmacy

Job Description

Oso Home Care, Inc. is seeking a full-timePharmacy Technician – Refill to join our specialty home infusion pharmacy team.

We are looking for an energetic, organized, customer-focused team player who thrives in a fast-paced pharmacy environment. This position will primarily support therefill process for home infusion patients, including coordinating medication and supply refills, communicating with patients and healthcare providers, and working closely with pharmacy, nursing, authorization, reimbursement, and other internal teams to help ensure continuity of patient care.

Previoushome infusion, specialty pharmacy, or specialty medication experience is preferred. Bilingual English/Spanish is a plus.

Schedule: Monday through Friday with rotating weekends.

Job Duties

• Coordinate and processprescription and refill requests for home infusion patients.
• Review refill and prescription information for completeness and accuracy.
• Contact patients and/or caregivers to coordinate medication and supply refills and confirm ongoing therapy needs.
• Communicate with physicians, nurses, pharmacists, and other healthcare professionals regarding prescriptions, refill requests, therapy updates, and required documentation.
• Work closely withauthorization, benefits, reimbursement, intake, nursing, and pharmacy teams to help resolve issues that may delay patient therapy.
• Assist with obtaining updated prescriptions and required documentation from physician offices.
• Accurately document patient communications, refill activity, and follow-up information in pharmacy systems.
• Identify refill issues and escal…clinical, authorization, insurance, or prescription concerns to the appropriate team.
• Maintain patient confidentiality and comply with HIPAA, pharmacy regulations, and company policies.
• Provide professional and compassionate customer service to patients, caregivers, physician offices, and other healthcare partners.
• Perform additional pharmacy technician duties as assigned.

Job Requirements

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities and follow up on time-sensitive patient needs.
• Proficiency in basic mathematics and computer systems.
• Ability to work effectively as part of a multidisciplinary healthcare team.
• Home infusion, specialty pharmacy, or specialty medication experience preferred.
• Bilingual English/Spanish is a plus.

About Oso Home Care

Oso Home Care is aprivately owned specialty home infusion company founded in 1984. We provide an environment that is rewarding, supportive, and team-oriented, with opportunities for professional growth.

Oso Home Care is an equal opportunity employer. Oso Home Care does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status, or any other characteristic protected by law.