Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Quincy (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their team in Quincy, Massachusetts. This role involves assisting pharmacists, providing excellent customer service, and participating in a comprehensive training program to earn PTCB certification. Ideal candidates will be detail-oriented, customer-focused, and willing to work flexible hours.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practice under supervision.
• Deliver a distinctive customer experience by engaging customers.
• Support inventory management and assist in clinical services.

Skills

Customer Service

Communication

Attention to Detail

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in health care by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities

1. Assist the pharmacist, under direct supervision, in the practice of pharmacy in accordance with state and federal regulations. Support other Pharmacy Department duties per company policies and procedures.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist with pharmacy operations, including coaching other technicians if PTCB certified.
3. Deliver a distinctive and delightful customer experience by engaging customers, resolving issues, and answering questions.

Customer Experience

• Greet customers and patients, offer assistance, and develop strong relationships with valuable customers.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Assist in pharmacy practice under supervision, ensuring compliance with policies and regulations.
• Enter patient and drug information, fill prescriptions, verify medication accuracy, and assist in workflow management.
• Report prescription errors immediately and adhere to policies regarding dispensing and quality improvement.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, including ordering, unpacking, and storing pharmaceuticals, and file claims for discrepancies.
• Assist in clinical services, including sample collection and coordination with healthcare providers.
• Develop relationships with local medical community through outreach and detailing.
• Maintain the cleanliness and orderliness of the pharmacy environment.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state registration. Certification is required for promotion to senior technician.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare and pharmacy developments.

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.