Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their patient-centric team. This role involves assisting pharmacists, engaging with customers, and maintaining pharmacy operations. The position offers a comprehensive training program leading to PTCB certification, ensuring career advancement in the healthcare field.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers by greeting them and offering assistance.
• Perform duties such as filling prescriptions and managing workflow.

Skills

Customer Service

Attention to Detail

Communication

Education

PTCB Certification

High School Diploma or equivalent

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high skill level required in the pharmacy care industry. It equips you with a nationally recognized, portable credential to advance your career.

Whether you are new to pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Support other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and, if PTCB certified, assist and coach other pharmacy technicians and cashiers.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under pharmacist supervision, ensuring compliance with policies.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and managing workflow.
• Report prescription errors immediately and adhere to quality policies.
• Handle sales, cash register operations, and customer assistance in locating products.
• Process claims for third-party prescriptions and support inventory management.
• Assist in clinical services and coordinate with healthcare providers.
• Maintain the pharmacy's appearance and supplies, and support department relationships with medical providers.
• Complete special assignments as needed.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state requirements.
• Attend training and acquire continuing education to stay current in healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.