Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Philadelphia (Philadelphia County); On-site; USD 35,000 - 45,000; Full time

Job summary

Walgreens is seeking Pharmacy Technicians to join their patient-centric team. This role involves assisting pharmacists, engaging with customers, and maintaining compliance with pharmacy regulations. Candidates will benefit from a comprehensive training program aimed at achieving PTCB certification, enhancing their career in healthcare.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible hours, including evenings and weekends.

Responsibilities

• Assist the pharmacist in pharmacy practices under supervision.
• Use pharmacy systems to obtain patient and drug information.
• Deliver a distinctive and delightful customer experience.

Skills

Customer Service

Communication

Attention to Detail

Education

PTCB Certification

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences needed to prepare for certification as a pharmacy technician.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assist and coach other pharmacy technicians and cashiers in pharmacy system and register operations.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients, greet them, and offer assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug info, filling prescriptions, verifying medicines, and managing workflow.
• Report prescription errors immediately and adhere to quality policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, maintain knowledge of asset protection, and handle claims for overages, shortages, or damages.
• Assist in clinical services, including sample collection, and coordinate with healthcare providers.
• Develop relationships with the medical community through outreach and detailing.
• Maintain the cleanliness and orderliness of the pharmacy environment.
• Follow all company policies, maintain respectful relationships, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through our training program and/or state registration. Certification is required for promotion to senior technician.
• Attend training and acquire continuing education credits to stay updated on healthcare and pharmacy developments.

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.