Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Maryland; On-site; USD 10,000 - 60,000; Full time

Job summary

A national pharmacy chain is seeking a Pharmacy Technician in Maryland. This role involves assisting pharmacists, interacting with customers, and following company policies. Candidates must be fluent in English, willing to work flexible hours, and ideally have retail experience. Competitive hourly rate provided, alongside training to achieve certification.

Benefits

Earn while you learn program

Flexible scheduling

Career advancement opportunities

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Assist pharmacist under supervision in the practice of pharmacy.
• Use pharmacy systems to obtain patient and drug information, process prescriptions.
• Greet customers and assist with products and services.

Skills

Customer Service

Attention to Detail

Communication Skills

Basic Math Skills

Education

High School Diploma or equivalent

Job description

Overview

Our pharmacy technician positions have transformed to a patient-centric environment. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you will be front and center – interacting with customers and developing strong patient relationships. Walgreens provides tools and support, including the latest technology, to help you grow your career.

Walgreens is proud to offer an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship guides you toward becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and maintaining a high level of skill in the pharmacy care industry, arming you with a nationally recognized, portable credential to advance your career.

Whether you are new to working in pharmacies or an experienced Pharmacy Technician, apply now. Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our program provide foundational and advanced knowledge, skills, and on-the-job experiences to prepare you to become a certified pharmacy technician.

Responsibilities

• In accordance with state and federal regulations, assist the pharmacist under direct supervision in the practice of pharmacy. Assist with other Pharmacy Department duties in line with Company policies and procedures.
• Use pharmacy systems to obtain patient and drug information, process prescriptions. If PTCB certified, assist with and coach technicians in operating pharmacy systems and cashiers in operating the pharmacy cash registers.
• Model and deliver a distinctive and delightful customer experience.

Customer Experience

• Greet customers and patients, offer assistance with products and services, resolve issues, and answer questions to ensure a positive experience.
• Share customer service best practices with the team to deliver a distinctive experience, including courteous interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Under pharmacist supervision, assist in pharmacy duties in accordance with policy; review and comply with the Walgreens Pharmacy Code of Conduct.
• Assist with entering patient and drug information, ensuring accuracy; fill prescriptions by retrieving, counting, and pouring medications; verify accuracy and check for interactions; assist with scheduling and workflow.
• Report prescription errors immediately to the pharmacist on duty and follow Company policies regarding pharmacy errors and the Quality Improvement Program.
• Adhere to Good Faith Dispensing policies during applicable prescription dispensing activities.
• Register related sales on the assigned cash register, handle cash as required, and assist customers in locating products.
• Handle non-technical telephone calls, including those to physicians.
• Process (correct and resubmit) manual claims for third-party prescription services and perform other clerical duties as assigned.
• Assist and support Inventory management activities, including ordering, unpacking, checking, and storing shipments; maintain asset protection knowledge and file claims for discrepancies.
• May assist pharmacists in administering clinical services and coordinating clinical services with Walgreens clinics and external providers.
• Help maintain positive relationships with the local medical community through outreach and coordination with health groups, retirement facilities, and other forums.
• Support department cleanliness and organization; comply with company policies and maintain respectful coworker relationships.
• Complete special assignments and other tasks as assigned.

Training & Personal Development

• Earn and maintain PTCB certification through the designated training program and/or state certification/registration; otherwise, certification may be required for promotion to senior technician.
• Attend training requested by the Manager and pursue continuing education in healthcare and pharmacy.

Basic Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekends.

Preferred Qualifications

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer good math skills for accurate prescription filling, including counting, measuring, and weighing medications.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

The actual compensation offered will depend on factors including geography, skills, education, experience, and other relevant factors. This role will remain open until filled. Benefits information is available at the Walgreens benefits page. Salary Range: $18 - $21.50 per hour.