Pharmacy Technician / Pharm Tech Apprenticeship

Walgreens; Hillsboro (OR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is transforming its pharmacy technician roles to focus on patient care. As a Pharmacy Technician, you will interact with customers, develop relationships, and utilize the latest technology to enhance your career. With a supportive training program recognized by the ASHP and Department of Labor, you will gain essential skills and a nationally recognized certification. This opportunity is perfect for both newcomers and experienced technicians looking to grow in a rewarding healthcare environment.

Qualifications

• Must maintain PTCB certification for career advancement.
• Fluency in English is required.

Responsibilities

• Assist the pharmacist in the practice of pharmacy under supervision.
• Engage customers and provide a positive experience.

Skills

Customer Service

Pharmacy Operations

Interpersonal Skills

Attention to Detail

Education

High School Diploma or equivalent

PTCB Certification

Tools

Pharmacy Software Systems

Job description

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support – including the latest technology – to grow their careers and reach their goals.

Walgreens is proud to invest & champion an “earn while you learn” Pharmacy Technician Training Program recognized by ASHP & Department of Labor. This apprenticeship program provides an entry point to a career in healthcare by guiding you towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. It equips you with a nationally recognized, portable credential that will help you advance your career.

Whether you are new to working in pharmacies or an experienced Pharmacy Technician, apply now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences to prepare you for certification.

Responsibilities include:

1. In accordance with state and federal regulations, assist the pharmacist, under direct supervision, in the practice of pharmacy. Assist in other Pharmacy Department duties per company policies.
2. Use pharmacy systems to obtain patient and drug information, process prescriptions, and assist with pharmacy operations, including coaching other technicians if PTCB certified.
3. Deliver a distinctive and delightful customer experience.

Customer Experience

• Engage customers and patients by greeting them and offering assistance. Resolve issues and answer questions to ensure a positive experience.
• Share customer service best practices with team members, including interpersonal habits and Walgreens service traits.
• Develop strong relationships with valuable customers.

Operations

• Assist in pharmacy practices under supervision, ensuring compliance with policies and regulations.
• Perform duties such as entering patient and drug information, filling prescriptions, verifying medicines, and managing workflow.
• Report prescription errors immediately and adhere to quality policies.
• Handle sales transactions, assist customers in locating products, and process third-party claims efficiently.
• Support inventory management, clinical services, and maintain a clean, organized pharmacy environment.
• Develop relationships with healthcare providers and support clinical and outreach activities.
• Participate in maintaining the pharmacy's appearance and supplies, and complete assigned tasks.

Training & Personal Development

• Earn and maintain PTCB certification through the training program and/or state certification. Certification is required for promotion.
• Attend training sessions, acquire continuing education credits, and stay updated on healthcare developments.

Additional requirements include fluency in English (except in Puerto Rico) and willingness to work flexible hours, including evenings and weekends.