Pharmacy Technician / Patient Service Representative

BrightSpring Health Services; East Providence (RI); On-site; USD 38,572 - 46,838; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible schedules

Paid time off

Tuition reimbursement

Employee discount program

DailyPay

401k

Pet insurance

Job summary

Amerita is seeking a Pharmacy Technician / Patient Service Representative to join our team. You will prepare, label and dispense pharmaceuticals and collaborate with nurses, customer service and distribution to support patient care.

The role requires successful completion of an accredited technician program, state licensure, and national certification, with 1–3 years in pharmacy. Flexible schedule and on-call availability are required in a fast-paced, compliant home infusion setting.

Qualifications

• Successful completion of an approved/accredited pharmacy technician training program.
• Registered Pharmacy Technician license in state of practice.
• National Pharmacy Technician Certification as required by state regulations.
• 1–3 years of related pharmacy experience in home care or retail.
• Flexible schedule including evenings and weekend on-call as scheduled.

Responsibilities

• Coordinates and facilitates new referrals and admissions with nurses, customer service and distribution.
• Conducts and documents initial and ongoing assessment of patient, drug and disease information.
• Escalates to a clinician as needed.
• Answers inquiries from patients, families, physicians and healthcare professionals; escalates as needed.
• Maintains documentation in patient records of all clinical activities and communications.
• Coordinates and schedules preparation of IV therapies and home medical equipment orders with the Pharmacist.
• Prepares labels, prescriptions and worksheets; maintains lot numbers, expiration dates and batch records.
• Generates delivery/pick slips under supervision of the Pharmacist; picks supplies and equipment.
• Obtains supply inventories and communicates with Pharmacist; documents progress notes.
• Participates in branch meetings and quality improvement activities.
• Adheres to accreditation, OSHA, FDA, state and federal regulations.

Skills

Pharmacy terminology

Customer service

On-call availability

Attention to detail

Education

Pharmacy technician training program

Registered Pharmacy Technician license

National Pharmacy Technician Certification

Tools

IV certification

Job description

Job Title: Pharmacy Technician / Patient Service Representative

Locations: US-MA-HUDSON | US-RI-PAWTUCKET | US-RI-PROVIDENCE | US-RI-RIVERSIDE

Overview

Amerita is an entrepreneurial-founded company and a wholly owned subsidiary of PharMerica. The home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita.

Prepares technical and clerical tasks associated with the preparation, labeling and dispensing of pharmaceuticals. Plays an integral role in the inventory and quality assurance activities.

• Schedule: Monday - Friday 8:30am - 5:00pm with weekend rotation if needed
• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance

Responsibilities

• Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
• Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
• Escalates to a clinician as needed
• Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
• Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
• Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
• Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
• Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
• Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
• Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
• Participates in branch management, department and intra-departmental meetings and quality improvement activities
• Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
• Other duties as assigned
• Supervisory Responsibility: No

Qualifications

• Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred
• Registered Pharmacy Technician license in state of practice per state regulations
• National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
• One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
• General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
• Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
• Effective mathematical and communication skills required
• Basic pharmacy knowledge of reading and interpreting prescriptions
• Ability to work independently, accurately, and efficiently
• Valid driver's license, preferred
• Driving Position: Yes

Physical Requirements: Please note: To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs

Salary Range

USD $28.00 - $34.00 / Hour