Pharmacy Technician: Patient Care & Wellness Support

Smith's Food and Drug; South Jordan (UT); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Counseling services

Associate discounts

Tuition reimbursement

Career growth

Job summary

Smith's Food and Drug, based in Salt Lake City, Utah, is seeking a pharmacy clerk to assist customers, manage data entry and product dispensing, and support the pharmacist with daily tasks.

You will work in a safe, friendly environment, adhere to HIPAA regulations, and help maintain clean, organized workstations while handling cash transactions and providing excellent service to patients and customers.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience.
• Any equivalent experience of a pharmacy clerk.
• EPRN familiarity.
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and answer inquiries as appropriate.
• Understand and adhere to HIPAA regulations and the company's policies regarding the same.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Responsibilities

• Provide stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Comply with HIPAA and company policies on patient information and confidentiality.
• Support health and wellness initiatives and public outreach when applicable.
• Handle cash register operations and ensure accurate tendering of payments and discounts.

Skills

Customer service

HIPAA compliance

Data entry

Cash handling

Education

High School Diploma or GED

Job description

Smith's Food and Drug, based in Salt Lake City, Utah, is seeking a pharmacy clerk to assist customers, manage data entry and product dispensing, and support the pharmacist with daily tasks.

You will work in a safe, friendly environment, adhere to HIPAA regulations, and help maintain clean, organized workstations while handling cash transactions and providing excellent service to patients and customers.