Pharmacy Technician: Patient Care & Wellness Support

Kroger; Dublin (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance program

Tuition reimbursement

Associate discounts

Job summary

Kroger is looking for a Pharmacy Clerk to provide exceptional customer service and support the pharmacy team in Dublin, OH. You will assist pharmacists, dispense or prepare medications as directed, and help with daily store operations to ensure safety and accuracy.

The role emphasizes HIPAA compliance, strong communication, and the ability to handle high-paced tasks while maintaining a welcoming environment for customers and patients.

Qualifications

• High school diploma or GED required; education supports accuracy and confidentiality.
• Strong customer service and communication skills essential.
• Ability to handle confidential information per HIPAA.
• Knowledge of store policies and pharmacy operations preferred.

Responsibilities

• Assist pharmacists in daily tasks and customer interactions.
• Handle cash register transactions and process payments.
• Triage phone calls and direct inquiries to appropriate staff.
• Maintain clean, organized work and waiting areas.
• Comply with company policies and health/safety guidelines.

Skills

Customer service

HIPAA awareness

Cash handling

Data entry

Communication

Teamwork

Education

High School Diploma or GED

Tools

EPRN familiarity

Job description

Kroger is looking for a Pharmacy Clerk to provide exceptional customer service and support the pharmacy team in Dublin, OH. You will assist pharmacists, dispense or prepare medications as directed, and help with daily store operations to ensure safety and accuracy.

The role emphasizes HIPAA compliance, strong communication, and the ability to handle high-paced tasks while maintaining a welcoming environment for customers and patients.