Pharmacy Technician: Patient Care & Wellness Support

Kroger Family of Companies; Decherd (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Decherd, TN is seeking a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and perform reception, data entry, and product dispensing duties.

You will adhere to HIPAA, handle cash transactions, and maintain clean, organized workstations while delivering accurate pricing and safe service.

This role requires a High School Diploma or GED, being at least 18, and willingness to learn.

Qualifications

• High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

Responsibilities

• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
• Put away legend orders, including Central Fill deliveries
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Decherd, TN is seeking a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and perform reception, data entry, and product dispensing duties.

You will adhere to HIPAA, handle cash transactions, and maintain clean, organized workstations while delivering accurate pricing and safe service.

This role requires a High School Diploma or GED, being at least 18, and willingness to learn.