Pharmacy Technician: Patient Care & Pharmacy Ops

District Council of Madison Inc., Society of St. Vincent de Paul; Madison (WI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-paid long-term disability and

life insurance

Short-term disability and voluntaryl​

403(b) retirement plan and SEP-IRA

Employee Assistance Program (EAP)

Generous PTO and sick time off

Job summary

The District Council of Madison, Inc., Society of St. Vincent de Paul operates a charitable pharmacy and seeks a Pharmacy Technician to support pharmacists with prescription processing, eligibility paperwork, billing, data entry, inventory and client intake.

You will work with volunteers and staff to deliver accurate, compassionate service. Responsibilities include assisting Spanish-speaking clients, maintaining records, and ensuring compliance with safeguarding and HIPAA policies in a

Qualifications

• Must have high school diploma or GED and be registered as a Wisconsin pharmacy technician or eligible to register.
• Prior data entry, prescription processing, eligibility paperwork, and pharmacy systems experience.
• Excellent interpersonal, written and oral communication skills with diverse populations.

Responsibilities

• Assist pharmacists with prescription workflow, data entry, processing, verification, and documentation.
• Complete eligibility paperwork accurately to support client access to services.
• Answer phones, take messages, and assist clients with routine inquiries.
• Provide direct support to Spanish-speaking patients on medication usage and services.
• Maintain accurate records in pharmacy systems and files.
• Coordinate and provide on-the-job guidance to volunteers; back-up scheduling support.
• Identify training needs and report concerns to the Pharmacist; ensure a clean, organized workspace.
• Ensure compliance with safeguarding, HIPAA, and pharmacy regulations; participate in training and background checks.

Skills

Pharmacy operations

Customer service

Data entry

Interpersonal skills

Attention to detail

Multi-tasking

Education

High School Diploma or GED

Wisconsin State Pharmacy Technician Registration

Certified Pharmacy Technician (CPhT)

Tools

PioneerRx

Job description

The District Council of Madison, Inc., Society of St. Vincent de Paul operates a charitable pharmacy and seeks a Pharmacy Technician to support pharmacists with prescription processing, eligibility paperwork, billing, data entry, inventory and client intake.

You will work with volunteers and staff to deliver accurate, compassionate service. Responsibilities include assisting Spanish-speaking clients, maintaining records, and ensuring compliance with safeguarding and HIPAA policies in a