Pharmacy Technician: Patient Care & Ops Pro

HEB; San Antonio (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

H-E-B is seeking a Pharmacy Technician to join a fast-paced retail environment. You will work in a team to ensure accurate, efficient prescription processing and patient services, using RxEVO and other systems to manage prescriptions and third-party adjudication.

The role requires prior pharmacy technician experience, strong communication skills, and the ability to handle multiple tasks with minimal supervision.

Qualifications

• 3+ years of pharmacy experience (preferred).
• 1+ years of experience as an active retail Certified Pharmacy Technician.
• Experience working in a fast-paced environment.

Responsibilities

• Role models / provides superior customer service and service standards.
• Promotes / embodies "Greet, Ask & Thank" and H-E-B telephone strategies.
• Manages exception station; solves third-party issues.
• Receives / processes prescriptions using RxEVO; verifies patient information and inputs into the computer system; processes third-party prescriptions; manages adjudication review.
• Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may be responsible for other Professional Services activities.
• Maintains H-E-B Rx screener status; participates in screening events.
• Assists with Pharmacy operations-related tasks (e.g., recalls, offsite record storage, DSD reconciliation, returns).
• Orders / manages inventory; processes invoices daily.
• Reviews Warehouse and DSD orders.
• Checks deliveries for accuracy; notifies vendors of discrepancies; makes necessary adjustments.
• Maintains automated prescription processing equipment (Kirby Lester, ScriptPro) including calibration and maintenance.
• Applies computer troubleshooting and prescription application overview.
• Processes RxIMS reports (count compliance, inventory, overrides).
• Performs other assigned duties.

Skills

RxEVO system

SOPs knowledge

Advanced communication

MS Office / Windows / systems

Mathematical skills

Multitasking

Composure under pressure

Self-starter

Teamwork / cross-training

Education

HS Diploma or GED or equivalent

Tools

Kirby Lester

ScriptPro

RxEVO

RxIMS

PartnerNet

Workforce Manager

Job description

H-E-B is seeking a Pharmacy Technician to join a fast-paced retail environment. You will work in a team to ensure accurate, efficient prescription processing and patient services, using RxEVO and other systems to manage prescriptions and third-party adjudication.

The role requires prior pharmacy technician experience, strong communication skills, and the ability to handle multiple tasks with minimal supervision.