Pharmacy Technician: Patient Care & Medication Support

UnityPoint Health; Cedar Rapids (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

UnityPoint Health is hiring a pharmacy technician to assist the pharmacist with receiving, preparing and delivering medications to patients and families. You will maintain patient profiles, manage insurance processing, and help stock and inventory in a role aligned with Iowa regulations and best practices.

The position emphasizes accuracy, communication with staff and caregivers, and participation in departmental goals.

Qualifications

• High School Diploma.
• Retail experience is desired.
• Certified Pharmacy Technician.
• Iowa Registered Pharmacy Technician.
• Read/Write/Speak fluent English.
• Technical aptitude.
• Mechanical aptitude.
• Basic Computer Skills using word, email, and web browser.
• Knowledge of Pharmaceutical technology.
• Knowledge of Medical Terminology.
• Use of usual and customary equipment used to perform essential functions of the position.

Responsibilities

• Under the supervision of the pharmacist enters, labels, and prepares medication orders.
• Maintains patients profiles by adding/updating demographics, allergies, and insurance information.
• Exhibits and maintains knowledge of the software, robotics, point of sale, and mailing systems utilized to prepare and dispense prescriptions, and over the counter products.
• Exhibits and maintains extensive knowledge in processing insurance claims and reimbursement procedures.
• Assists in maintaining adequate stock levels of pharmaceuticals and supplies through established inventory procedures.
• Communicates unusual usage patterns to supervisor and inventory staff.
• Assists in the management of 340B and Pharmacy virtual and on-hand inventories.
• Promotes the development, preparation, implementation and attainment of departmental goals, policies, and projects.
• Serves on departmental committees as assigned.
• Attends in-services, on the job training, and attends at least 75% of required department meetings.
• Performs departmental inspections and controlled substance verification as assigned.
• Assists with the education, training or orientation of pharmacy technicians, and new hires.
• Communicates with pharmacist or supervisor as necessary when problems or unusual circumstances arise.
• Assists patients who are dropping off and/or picking up prescription or non-prescription orders.
• Communicates effectively with staff, physician office personnel, and customers to provide timely service, accurate information, to reduce problems and minimize exceptions.
• Communicates with insurance carriers to resolved claim rejections, and communicates with insurance carriers to obtain refill authorizations.
• Triage incoming calls. Provide answers to routine pharmacy procedures and refers drug information questions to a pharmacist as appropriate.
• Enroll patients in the Med to Bed, including visiting patients on the floor to promote the program.

Skills

Technical aptitude

Mechanical aptitude

Basic computer skills

Knowledge of pharmaceutical technology

Knowledge of medical terminology

Read/write/speak fluent English

Education

High School Diploma

Iowa Registered Pharmacy Technician

Certified Pharmacy Technician

Job description

UnityPoint Health is hiring a pharmacy technician to assist the pharmacist with receiving, preparing and delivering medications to patients and families. You will maintain patient profiles, manage insurance processing, and help stock and inventory in a role aligned with Iowa regulations and best practices.

The position emphasizes accuracy, communication with staff and caregivers, and participation in departmental goals.