Pharmacy Technician: Patient Care & Compliance

Kroger Co.; Wilmington (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Co. in the United States is seeking a pharmacy clerk to provide exceptional customer service, manage reception tasks, and assist pharmacists in daily operations.

The role requires handling patient information with confidentiality, following HIPAA guidelines, and following company policies for transactions and inventory control. The position emphasizes accuracy, safety, and a customer-focused approach in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Must be 18 years old.
• Ability to handle highly confidential information.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement.
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same.
• Handle cash register operation, tendering electronic payments and cash transactions to prevent loss.

Skills

Customer service

HIPAA compliance

Cash handling

Education

High School Diploma or GED

Job description

Kroger Co. in the United States is seeking a pharmacy clerk to provide exceptional customer service, manage reception tasks, and assist pharmacists in daily operations.

The role requires handling patient information with confidentiality, following HIPAA guidelines, and following company policies for transactions and inventory control. The position emphasizes accuracy, safety, and a customer-focused approach in a fast-paced environment.