Pharmacy Technician – Patient Access and Affordability Programs

RIS Rx; Newport Beach (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

RIS Rx is seeking a knowledgeable Pharmacy Technician for their Patient Access and Affordability Programs in Newport Beach. This role offers a unique opportunity to work in a mission-driven environment, assisting patients with medication access and collaborating with healthcare professionals. Ideal candidates will have a Pharmacy Technician license and experience in navigating patient coverage and reimbursement processes.

Benefits

Company Paid Medical

Voluntary Dental, Vision & Life Insurance

401(k)

Paid Time Off

Paid Holidays

Qualifications

• 1+ year experience in retail store setting as a licensed Pharmacy Technician.
• Experience in a call center or administrative setting preferred.
• Excellent communication and active listening skills.

Responsibilities

• Assist patients with understanding their coverage and co-pays.
• Prepare and submit insurance and reimbursement documentation.
• Provide high-level customer service to patients, providers, and caregivers.

Skills

Communication

Problem Solving

Time Management

Attention to Detail

Education

Pharmacy Technician License

Tools

Salesforce

Microsoft Office Suite

RingCentral

Job description

Pharmacy Technician – Patient Access and Affordability Programs

Pharmacy Technician – Patient Access and Affordability Programs

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This range is provided by RIS Rx. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$19.00/hr - $27.00/hr

Direct message the job poster from RIS Rx

Talent Acquisition & People Ops Business Partner

Job Title: Pharmacy Technician – Patient Access and Affordability Programs

Location: Newport Beach, CA

Job Type: Full-time | On-site

Pay Range: $19.00–$27.00/hour

Expected Hours: 40/week

Step Into the Future of Pharmacy

Are you ready for a change in work setting from a busy retail or outpatient pharmacy? Ready to use your skills to improve patient lives and grow your career?

At RIS Rx, we’re redefining what it means to be a Pharmacy Technician. As a hypergrowth healthcare tech company, we empower pharmacy technicians to go beyond the counter, leveraging data, software, and service to solve challenges in patient medication access and affordability.

You’ll have the freedom to pick up overtime or weekend shifts, only if you choose, with no late-night hours. Join a mission-driven team building the future of pharmacy, today.

About Us

At RIS Rx, we believe no patient should be left behind. Based in Newport Beach, CA, we are a healthcare technology and services organization dedicated to reshaping the pharmaceutical landscape. Our mission is rooted in Resilience, Innovation, and Service, and we’re looking for pharmacy-minded professionals who share our passion for delivering impactful care.

Position Summary

We’re seeking a Pharmacy Technician ready to leverage their skills beyond the traditional pharmacy setting. In this role as a Patient Care & Reimbursement Specialist, you’ll use your background in medication access, insurance processing, and patient service to:

• Perform benefits investigations, eligibility checks, and affordability assessments for specialty medication programs.
• Help patients navigate prior authorizations, co-pay assistance, and other access pathways.
• Support commercial reimbursement submissions and document workflows with precision and efficiency.
• A desire to apply your pharmacy experience in a non-retail, call center setting that offers structure, teamwork, and consistent hours.

Key Responsibilities

• Assist patients with understanding their coverage, co-pays, and affordability support options.
• Prepare, organize, and submit insurance and reimbursement documentation.
• Work collaboratively with internal departments, including operations, patient support teams, and program management.
• Provide high-level customer service to patients, providers, and caregivers.
• Ensure compliance with HIPAA and company procedures.

What We’re Looking for

• Pharmacy Technician (Licensed) experience (1+ year) in a retail store setting.
• Experience in a call center or fast-paced administrative setting (preferred).
• Comfort using systems like Salesforce, Microsoft Office Suite (Excel, Word, Outlook), and RingCentral.
• Excellent communication and active listening skills.
• A knack for solving problems and helping people, patients and teammates alike.
• Strong time management and attention to detail in a multi-tasking environment.
• Ability to learn and adapt quickly with a growth mindset.

Why Join RIS Rx?

• Cutting-edge health tech: Work with proprietary platforms and data tools that transform the industry.
• Career growth: RIS Rx is scaling fast, so can your career.
• Impact that matters: Be on the front lines of access, affordability, and innovation in patient care.
• Training & development: Learn the ins and outs of market access, insurance networks, and pharma partnerships.
• Culture of curiosity & courage: We celebrate bold ideas, collaboration, and bias for action.
• Mission-driven work: We're here to ensure no patient is left behind.
• Company Paid Medical
• Voluntary Dental, Vision & Life Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Opportunity to contribute to patient access and care in meaningful ways

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, Analyst, and General Business

• Industries

  Pharmaceutical Manufacturing and Retail Pharmacies

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

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