Pharmacy Technician - Outpatient

Children's Hospital of The King's Daughters; Norfolk (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Children's Hospital of The King's Daughters is seeking an Outpatient Pharmacy Technician to support the pharmacist in the medication distribution system. You will handle patient records, charge/credit medications, and ensure proper labeling and dosing under supervision.

The role requires a Virginia Board of Pharmacy registered technician and a high school diploma. The position emphasizes accuracy, teamwork, and compassionate patient service in a fast-paced hospital environment.

Qualifications

• Requires ability to verify medication information with computer records and proper documentation.
• Excellent communication with staff and patients; proactive and empathetic team member.
• Strong organizational skills with attention to detail and accuracy.
• Excellent time management; can shift priorities in a fast-paced environment.
• Strong verbal and written communication; interpersonal skills with diverse staff and patients.
• Basic proficiency with Microsoft Office, email, internet, and data entry.

Responsibilities

• Access patient records and charge/credit medications using computer systems.
• Organize and prioritize phone calls and window traffic; direct pharmacist needs.
• Collect and organize patient and operational information under pharmacist supervision.
• Recognize and prioritize stat and emergency medication orders.
• Maintain equipment cleanliness and working order.
• Manage stock levels through ordering and rotation; remove expired meds.
• Ensure proper storage of medications in all pharmacy areas.
• Prepare patient-specific doses and label medications correctly.
• Develop rapport with patients and hospital staff; be visible and accessible.
• Perform other duties as assigned.

Skills

Medication verification

Team player

Organizational skills

Time management

Communication skills

MS Office basics

Education

High school diploma

Job description

The Pharmacy Technician - Outpatient works under the direct supervision of a pharmacist as stated by the Virginia Board of Pharmacy. This position assists the pharmacist and other health care professionals in the medication distribution system. Reports to Manager, Pharmacy Operations - Outpatient.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Uses computer and relevant programs to access patient records to charge/credit patients for medications.
• Optimizes workflow by organizing and prioritizing phone calls and window traffic and directing pharmacist where needed.
• Collects and organizes all pertinent patient and operational information under the direction of the pharmacist.
• Recognizes and prioritizes stat and emergency medication orders.
• Appropriately uses and maintains all equipment ensuring it is clean and in working order.
• Maintains appropriate stock levels through ordering and stock rotation, and removal of expired medications.
• Ensures appropriate storage of medications in all pharmacy areas.
• Compounds and/or prepackages hazardous medications, oral suspensions, ointments/creams, inhalants, and tablets.
• Accurately prepares patient-specific doses with correct medication, concentration/strength, and dose.
• Labels patient medications properly and applies auxiliary labels when necessary.
• Develops rapport with patients and hospital staff by being highly visible and available to serve their needs and address concerns as they arise.
• Performs all other duties as assigned.

LICENSES AND/OR CERTIFICATIONS

• Required Licenses and/or Certifications
• Registered Pharmacy Technician with the Virginia Board of Pharmacy required at the time of hire.
• Preferred Licenses and/or Certifications
• None preferred.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Required Education and Experience
• High school diploma or equivalent required at the time of hire.
• At time of hire, a record of completion for all education, licenses, training and/or certifications is required.
• Continuous certification and/or maintenance of state licensures, certifications, training, educational and application requirements is required during employment.
• Preferred Education and Experience
• None preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Requires skills necessary to verify medication information with computer records, and appropriate documentation associated with medications.
• Highly motivated, enthusiastic, and empathetic team player who takes initiative.
• Strong organizational skills with attention to detail and commitment to accuracy.
• Excellent time management skills, able to shift priorities and able to work independently and problem solve in a fast paced, fluid environment.
• Possesses strong verbal, written, and interpersonal skills as well as, the ability to deal effectively and courteously with a variety of departmental, hospital personnel, and patients when obtaining and/or dispensing medications and ability interact with and build collegial relationships with diverse individuals.
• Basic Proficiency in Microsoft Office applications like Word, managing email, navigating the internet, basic file management, data entry, understanding operating systems, and the ability to troubleshoot minor computer issues; essentially, the ability to use common software applications to perform basic tasks effectively.

WORKING CONDITIONS

• Pharmacy employees work in or near a clinical patient care environment with minimal exposure to hazards such as excess noise, dust, or extremes in temperature. Minimal or occasional exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common in a healthcare environment. Minimum adverse working conditions related to the proximity and services of the clinical healthcare services

PHYSICAL REQUIREMENTS

• Click here to view physical requirements.

ADDITIONAL INFORMATION

CHKDHS is an Equal Opportunity Employer.

• Equal Employment Opportunity is the Law - click here for more information
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, gender identity, national origin, sexual orientation, veteran status, or any other status protected by federal, state, or local law. If assistance is needed, please reach out to us at [e-mail]