Pharmacy Technician - Order Management

PANTHERx Rare Pharmacy; Pittsburgh (Allegheny County); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, vision benefits

401K with employer match

Life insurance and disability coverage

Employee Assistance Program

Job summary

PANTHERx Rare Pharmacy seeks a dedicated Order Management Pharmacy Technician to support pharmacists in processing prescriptions and coordinating patient shipments. The ideal candidate will have the ability to handle sensitive patient data accurately and communicate effectively with prescribers.

The position may require varied full-time schedules between 8:00 a.m.–8:00 p.m., Monday–Friday, with hybrid or remote work options based on business needs.

Qualifications

• Minimum 2–4 years of pharmacy technician experience.
• Strong data entry and prescription processing skills.
• Ability to communicate with prescribers and patients.

Responsibilities

• Assists pharmacist with order management.
• Contact prescriber offices by phone, fax, and email to obtain prescriptions.
• Coordinate prescription shipments with patients by phone.
• Enter patient, medical and allergy information into the system.
• Complete documentation for patient onboarding.

Skills

Pharmacy technician experience

Order management assistance

Education

High school diploma or GED

CPhT licensure

Job description

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We Are Seeking Team Members Who

• Are inspired and compassionate problem solvers;
• Produce high quality work;
• Thrive in the excitement of the ever-challenging environment of modern medicine; and
• Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location

Pittsburgh, PA; Remote with occasional on-site work requirements.

Classification

Non-Exempt

Status

Full-Time

Reports To

RxARECARE Supervisor

Purpose

The Order Management Pharmacy Technician position enters prescriptions for patients under the general supervision of a licensed pharmacist, and in accordance with federal and state laws, and PANTHERx Rare Pharmacy policies.

To accommodate business and patient services, this position may be required to work varied and rotating full-time schedules between 8:00 a.m.-8:00 p.m., Monday-Friday as required by the Manager.

Responsibilities

• Assists pharmacist(s) with order management.
• Communicates with prescriber offices via phone, fax, and email to obtain prescriptions.
• Communicates with patients via phone to coordinate prescription shipments.
• Enters data of patient, medical and allergy information into prescription processing system.
• Completes proper documentation on specified forms via the computer system for patient onboarding.
• Additional projects and activities as assigned.

Required Qualifications

• High school diploma or general education degree (GED)
• 2-4 years’ experience as pharmacy technician
• Licensure Required: N/A
• Registration as a pharmacy technician with the Pennsylvania Board of Pharmacy, unless holding a current PA State Pharmacist license. Note: If you are not currently registered as a pharmacy technician in Pennsylvania, you may initiate the registration process via the Pennsylvania Licensing System (PALS) and complete the training requirement upon hire with PANTHERx.

Preferred Qualifications

• Active Certified Pharmacy Technician (CPhT) licensure
• 1-3 years of specialty pharmacy experience

Work Environment

PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to sit, stand, and walk; use hands and fingers, handle or feel; reach with hands and arms and see a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.

Benefits

• Hybrid, remote and flexible on-site work schedules are available, based on the position.
• medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program!
• Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees.
• Of course we offer paid holidays too!

Equal Opportunity

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.