Pharmacy Technician Lead – Fulfillment & Team Coach

guardianpharmacy; Idaho Falls (ID); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Health Savings Accounts and Flexible 4

Company-paid Basic Life and Accidental

Death & Dismemberment

Job summary

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy, Idaho Falls, Idaho, is seeking a licensed Pharmacy Technician with leadership experience to supervise the Fulfillment Department. You will lead packers, ensure accuracy, and maintain timely medication preparation for patients and care teams.

The role emphasizes hands-on leadership, coaching, and a commitment to teamwork, accuracy, and compliance with pharmacy regulations. This is a full-time, on-site position with competitive pay.

Qualifications

• Pharmacy Technician License is REQUIRED by the state.
• CPhT certification is preferred; willing to obtain within 6 months.

Responsibilities

• Lead, coach, and motivate fulfillment technicians and packers.
• Manage daily staffing, workflow, productivity, quality, and accuracy.
• Train new team members and ensure staff are confident in workflows.
• Keep medications moving accurately and on schedule for courier departure.
• Monitor automation and fulfillment processes and address issues quickly.
• Identify opportunities to improve workflow, efficiency, and quality.
• Provide ongoing coaching, feedback, and performance support.
• Collaborate with other supervisors to keep the pharmacy running smoothly.
• Lead by example through attitude, dependability, productivity, and accountability.
• Ensure compliance with pharmacy laws, regulations, and company policies.

Skills

Leadership

Coaching

Communication

Problem-solving

Attention to detail

Organization

Team culture

Education

Pharmacy technician license/registration

CPhT – preferred

High school diploma

Tools

Pharmacy software

Automation systems

Job description

Guardian Pharmacy of Idaho Falls d/b/a Heartland Pharmacy, Idaho Falls, Idaho, is seeking a licensed Pharmacy Technician with leadership experience to supervise the Fulfillment Department. You will lead packers, ensure accuracy, and maintain timely medication preparation for patients and care teams.

The role emphasizes hands-on leadership, coaching, and a commitment to teamwork, accuracy, and compliance with pharmacy regulations. This is a full-time, on-site position with competitive pay.