Pharmacy Technician IV - Specialty Pharmacy Infusion

University of Arkansas at Little Rock; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A leading medical institution is seeking a Pharmacy Technician IV to provide support in managing specialty infusion medications. The role requires liaising with various teams, ensuring timely patient access, and maintaining high standards of patient communication. Ideal candidates will have pharmacy tech experience and the ability to work effectively in a collaborative environment.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Career Training and Educational Opportunities

Concierge prescription delivery

Qualifications

• Eligible for licensure or licensed pharmacy technician by the Arkansas State Board of Pharmacy.
• ASHP/ACPE-accredited technician training or certificate program.

Responsibilities

• Monitors prior authorizations for timely submission.
• Coordinates and follows up on financial assistance submissions.
• Ensures communication with UAMS personnel regarding prior authorizations.

Skills

Pharmacy Tech Experience

Customer Service

Communication

Problem Solving

Education

HS/GED plus 4 yrs Pharmacy Tech Experience

Bachelor's Degree in Pharmaceutical Sciences

PTCB National Certification

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 11/02/2025
Type of Position: Clinical Staff - Medical Ancillary Support
Job Type: Regular
Work Shift: Day Shift (United States of America)
Sponsorship Available: No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy.

Department: ICE | PTSL Specialty Pharmacy OP AS C

Summary of Job Duties: The Pharmacy Technician IV will work under the supervision of the pharmacist to provide excellent customer service to patients receiving specialty infusion medications. This technician will be responsible for the overall management of specialty infusion medications as related to coordinating with financial assistance teams, prior authorization teams, and scheduling teams.

Qualifications:

• HS/GED plus 4 yrs Pharmacy Tech Experience or Bachelor's Degree in Pharmaceutical Sciences
• Eligible for licensure or licensed pharmacy technician by the Arkansas State Board of Pharmacy
• ASHP/ACPE-accredited technician training or certificate program.
• PTCB National Certification

Preferred Qualifications:

• Master's degree
• 2+ years of UAMS pharmacy experience

Responsibilities:

• Monitors prior authorizations for timely submission and processing for both pharmacy and medical benefits.
• Coordinates and follows up on prior authorization submissions, financial assistance submissions, and patient scheduling if being handled by other UAMS personnel.
• Ensures outstanding prior authorizations are monitored daily and communicates effectively with other UAMS personnel on outstanding prior authorizations when needed.
• Ability to identify pertinent literature for appeals and help/teach others in this process.
• Possesses a good understanding of all disease states.
• Monitors outside infusions and coordinates with outside infusion centers as needed.
• Audit documentation for presence and accuracy.
• Monitors outstanding financial assistance and communicates effectively with other UAMS personnel on outstanding financial assistance to streamline timely patient access.
• Promotes continuous patient communication throughout the patient journey, including completing infusion appointment reminder phone calls.
• Refers all clinical issues to the pharmacist, always working within the pharmacy technician's scope of practice.
• Participates in the training of staff.
• Works in any disease state as needed.
• Monitors the ACD and addresses gaps.
• Uses appropriate walk-away codes.
• Reports all gaps to the Director of Pharmacy.
• Possesses advanced knowledge of the adjudication process and mitigates billing problems as they arise for specialty claims.
• For each infusion, follow the patient through the revenue integrity cycle to ensure billing is completed and issues are resolved when needed.
• Ensures patients have active insurance before each infusion and ensures prescription processing in a timely manner with a focus on patient safety and clean claims.
• Assists others with adjudication issues and can teach the adjudication process.
• Assists others once work is completed every day.
• Ensures that prescriptions are accurately filled and that all necessary information, including payment, is in the work basket.
• Works to enhance the workflow. Is responsible for improving documentation to enhance patient safety and outcomes.
• Models professional communication with patients, providers, payers, and PBMs.
• Works in any infusion disease state as needed.
• Reports all gaps to the Director of Pharmacy.
• May perform other duties as assigned.

Salary Information: Commensurate with education and experience

Required Documents to Apply: License or Certificate, List of three Professional References, Resume

Optional Documents: Proof of Veteran Status

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

Persons must have proof of legal authority to work in the United States on the first day of employment.