Pharmacy Technician IV - Specialty Pharmacy

University of Arkansas at Little Rock; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

A state university in Arkansas is seeking multiple Pharmacy Technician IV positions. The role includes ensuring customer service excellence for patients receiving specialty medications and managing medication dispensing. Ideal candidates have relevant pharmacy technician experience and a valid Arkansas pharmacy technician license. This position offers competitive benefits and requires a collaborative spirit.

Benefits

Health insurance

Holiday, Vacation and Sick Leave

Education discount

Retirement contribution

Career Training and Educational Opportunities

Qualifications

• 4 years relevant pharmacy technician experience or undergraduate degree with pharmacy experience.
• Licensed pharmacy technician by the Arkansas State Board of Pharmacy.
• ASHP/ACPE Accredited Technician Training or certificate program within 1 year.

Responsibilities

• Monitors prior authorizations for timely submission and processing.
• Identifies pertinent literature for appeals and teaches others this process.
• Audits documentation to ensure accuracy.

Skills

Pharmacy technician experience

Communication

Customer service

Education

High School Diploma or GED

Licensed pharmacy technician by the Arkansas State Board of Pharmacy

Job description

Overview

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date: 12/09/2025

Type of Position: Job Type: Regular

Work Shift: Shift Vary (United States of America)

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or questions about a job posting, please contact Human Resources at askrecruitment at uams.edu (without formatting). All application materials must be uploaded to the University of Arkansas System Career Site: uasys.wd5.myworkdayjobs.com/UASYS. Please do not send to listed recruitment contact.

Department: ICE | PTSL Specialty Coordinators

Department's Website: [not provided]

Summary of Job Duties

Summary: This posting will fill multiple positions. The Pharmacy Technician IV will work under the supervision of the pharmacist to provide excellent customer service to patients receiving specialty medications. This technician will be responsible for the management of the dispensing functions for specialty medications and monthly outreach calls to assess the need for refills on medications and check on the overall wellbeing of the assigned patients. The Pharmacy Technician IV will also be responsible for managing prior authorizations and financial assistance for assigned specialty patients as well as serve as a role model and assist in the training of staff. All clinical issues will be referred to the pharmacist.

Qualifications

Minimum Qualifications:

• High School Diploma or GED Plus 4 years relevant pharmacy technician experience OR Undergraduate degree and relevant pharmacy technician experience
• Licensed pharmacy technician by the Arkansas State Board of Pharmacy
• 1 year to obtain ASHP/ACPE Accredited Technician Training or certificate program (such as Advanced Certified)

Preferred Qualifications:

• PTCB National Certification
• Master's Degree
• 2+ years of UAMS Pharmacy experience

Responsibilities

• Monitors prior authorizations for timely submission and processing as outlined in the policies and procedures.
• Ability to identify pertinent literature for appeals and help/teach others this process.
• Possesses a good understanding of all disease states. Ensures outstanding prior authorizations are monitored daily.
• Audit documentation for presence and accuracy.
• Monitors outstanding financial assistance to streamline timely patient access.
• Promotes continuous patient communication throughout the patient journey.
• Refers all clinical issues to the pharmacist, always working within the pharmacy technician's scope of practice.
• Participates in the training of staff.
• Works in any disease state as needed.
• Monitors the ACD and addresses gaps.
• Uses appropriate walk-away codes.
• Reports all gaps to the Assistant Director of Pharmacy.
• Possesses advanced knowledge of the adjudication process and mitigates billing problems as they arise.
• Assists others with adjudication issues and can teach the adjudication process.
• Audits each specialty prescription for accuracy to ensure proper billing.
• Ensures prescription processing is promptly done with a focus on patient safety and clean claims.
• Assists others once work is completed every day.
• Ensures that prescriptions are accurately filled and all necessary information is in the work basket, including payment.
• Works to enhance the workflow. Is responsible for improving documentation to enhance patient safety and outcomes.
• Models professional communication with patients, providers, payers, and PBMs.
• Works in any disease state as needed.
• Reports all gaps to the Assistant Director of Pharmacy.
• Other duties as assigned.

Physical Demands

Medium Work | Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Visual Requirements: close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.

Constant Physical Demands: Hearing; Repetitive Movements; Standing; Talking

Frequent Physical Demands: Sitting; Stooping

Occasional Physical Demands: Lifting

Salary Information: Commensurate with education and experience

Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information: Please contact askrecruitment at uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site uasys.wd5.myworkdayjobs.com/UASYS. Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.

Benefits Eligible: Yes