Pharmacy Technician, Intermediate (Short Term Employment)

Blue Shield of CA; San Diego (CA); Hybrid; USD 25,000 - 34,000; Full time

Job summary

Blue Shield of CA is seeking an Intermediate Pharmacy Technician to support the Pharmacy Prior Authorization team. You will resolve outpatient pharmacy benefit inquiries, assist with prescription claim issues, and communicate formulary guidelines and alternatives to providers, staff, and members.

Reporting to the Supervisor, Pharmacy Services Operations, you will contribute to a high-performing team in a hybrid virtual work model and may come to the office as needed.

Qualifications

• High School Diploma or GED and California Pharmacy Technician training/certification.
• 3 years of pharmacy-related experience.
• Ability to work a flexible schedule including weekends.

Responsibilities

• Respond to outpatient pharmacy benefit inquiries from external customers.
• Process prescription claim issues and communicate formulary guidelines and alternatives.
• Assist in communicating formulary guidelines to providers, staff, and members.

Skills

Phone communication

Active listening

Time management

Prioritization

Education

High School Diploma or GED

Pharmacy Technician Certification

Job description

Your Role

The Pharmacy Prior Authorization team provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members, and brokers) and internal team members for all outpatient pharmacy benefit inquires. The Pharmacy Technician, Intermediate will report to the Supervisor, Pharmacy Services Operations. In this role you will resolve outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communication of drug formulary guidelines and alternatives.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a High School Diploma or GED along with completion of a California State Board approved Pharmacy Technician training, certification, or degree program
• Requires 3 years of pharmacy related experience
• Basic understanding of internal procedures and policies needed to ensure effective execution of assigned tasks
• Ability to multi-task, set priorities, and manage time effectively
• Requires the ability to work a flexible schedule and weekends as required
• Strong phone and verbal communication skills along with active listening skills

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.