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Blue Shield of California is seeking a Pharmacy Technician, Intermediate to support the Pharmacy Prior Authorization team. You will address outpatient pharmacy benefit inquiries from physicians, staff, providers, members and brokers, resolving claim issues and explaining formulary guidelines and alternatives.
You will work in a hybrid virtual role, with some in-office requirements based on business needs, reporting to the Supervisor, Pharmacy Services Operations.
The Pharmacy Prior Authorization team provides efficient and accurate responses to external customers (physicians, office staff, pharmacy providers, members, and brokers) and internal team members for all outpatient pharmacy benefit inquires. The Pharmacy Technician, Intermediate will report to the Supervisor, Pharmacy Services Operations. In this role you will resolve outpatient pharmacy benefit coverage inquiries, including prescription claim processing problems, and communication of drug formulary guidelines and alternatives.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.