Pharmacy Technician, Informatics

Mass General Brigham; Dover (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare facility in Dover, New Hampshire seeks an experienced Pharmacy Technician to oversee automated dispensing devices and support pharmacy software. Candidates should have 3-5 years of experience and relevant certifications. This full-time position offers competitive pay and a comprehensive benefits package.

Qualifications

• 3-5 years experience as a certified pharmacy technician required.
• 1-2 years experience with pharmacy computer systems preferred.

Responsibilities

• Oversee maintenance of automated dispensing devices.
• Troubleshoot and repair devices as needed.
• Install new hardware or software when required.

Skills

Interpersonal skills

Technical skills

Problem-solving skills

Education

Bachelor's Degree in Related Field of Study

High School Diploma or Equivalent

Tools

Electronic health record systems

Pharmacy computer systems

Job description

Overview

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Oversee the installation, ongoing maintenance, and proper operation of all the organization's automated dispensing devices and will also support the efficient use of the pharmacy software and hardware utilized.

Does this position require Patient Care? No

Responsibilities

• Monitors system activities and makes or coordinates any necessary repairs.
• Trouble-shoots and repairs the devices when necessary, including opening/monitoring service tickets and vendor support dispatch.
• Performs preventative maintenance as required.
• Installs new hardware or software when required.
• Participates in the multidisciplinary team to address system issues, develop and review policy/procedures, and contribute to planning.
• Builds and configures medications, formulary, inventory, and other relevant information in the systems.
• Oversees/participates in the rollout of new equipment or hardware upgrades.
• Establishes and reviews daily reports, such as refills, stock-outs, all station events, discrepancies, overrides, ordered medications not loaded, etc.
• May perform the duties of a Certified Pharmacy Technician as necessary.

Qualifications

• Education
• Bachelor's Degree in Related Field of Study preferred
• High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? Yes

• Licenses and Credentials
• Pharmacy Technician Certification [CPhT] - Pharmacy Technician Certification Board (PTCB) required
• Pharmacy Technician [State License] - Generic - HR Only required

• Experience
• Experience as a certified pharmacy technician with an understanding of electronic health record systems 3-5 years required
• Experience with pharmacy computer systems and related technology 1-2 years preferred

• Knowledge, Skills and Abilities
• Advanced knowledge of computers and computer software.
• Knowledge of the basic operations of a hospital Pharmacy Department, including processing prescriber medication orders, the operations of the automated dispensing cabinets, and the safe and effective distribution of medications.
• Solid interpersonal, organizational, technical, communication, critical thinking, and problem-solving skills.
• Ability to collaborate effectively with teams comprising individuals of many different backgrounds.

Additional Job Details (if applicable)

• Physical Requirements
• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Work Location and Schedule

Remote Type: Onsite

Work Location: 789 Central Avenue

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

Pay and Benefits

Pay Range: $29.62 - $42.31/Hourly

Grade: 5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.