Pharmacy Technician III - Investigational Drug Service

Brigham and Women's Hospital; Boston (MA); On-site; USD 33,000 - 46,000; Full time

Job summary

Brigham and Women's Hospital is seeking a skilled Pharmacy Technician to support medication dispensing, inventory control, and prescription processing. You will work under a pharmacist's supervision to ensure accuracy and regulatory compliance in a fast-paced clinical setting.

Qualifications include a Massachusetts Pharmacy Technician License and board certification (PTCB CPhT or NHA ExCPT). Experience in healthcare or retail pharmacy is preferred; on-site duties at 75 Francis Street, Boston,

Qualifications

• Education: High School Diploma or Equivalent required.
• Licenses: Massachusetts Pharmacy Technician License required.
• Board certification: PTCB CPhT or NHA ExCPT required.
• Experience: 5–7 years as a pharmacy technician preferred.
• Knowledge: pharmacy operations, dispensing, inventory management, prescription processing.

Responsibilities

• Accurately and efficiently fill prescription orders under the supervision of a pharmacist.
• Select the correct medications, measure appropriate quantities, and label prescriptions accurately.
• Maintain adequate stock levels of medications and supplies, monitor expiration dates, and assist with organizing pharmacy inventory.
• Receive and interpret prescription orders, ensuring they are complete and accurate.
• Verify patient information, insurance details, and medication dosages.
• Collaborate with healthcare professionals to resolve discrepancies or issues that may arise.

Skills

Pharmacy operations

Medication dispensing

Inventory management

Prescription processing

Pharmacy software

Attention to detail

Communication

Regulatory compliance

Education

High School Diploma or Equivalent

Massachusetts Pharmacy Technician License

PTCB CPhT or NHA ExCPT (Board Certified Pharmacy Technician)

Tools

Pharmacy software

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not‑for‑profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high‑performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

BWH supports clinical research by assisting with the preparation, handling, dispensing, and tracking of investigational medications in accordance with study protocols and pharmacy procedures. The role helps ensure medication accuracy, regulatory compliance, and safe medication management throughout the clinical trial process.

Summary

Under the direction of Pharmacy Leadership, this role is responsible for supporting pharmacy operations and ensuring the safe and efficient delivery of medications and healthcare products.

Does this position require Patient Care?

No

Essential Functions

• Accurately and efficiently fill prescription orders under the supervision of a pharmacist.
• Select the correct medications, measure appropriate quantities, and label prescriptions accurately.
• Maintain adequate stock levels of medications and supplies, monitor expiration dates, and assist with organizing pharmacy inventory.
• Receive and interpret prescription orders, ensuring they are complete and accurate.
• Verify patient information, insurance details, and medication dosages.
• Collaborate with healthcare professionals to resolve discrepancies or issues that may arise.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Pharmacy Technician License - Massachusetts required

Board Certified Pharmacy Technician

Board Certified Pharmacy Technician from a nationally approved technician certification board (PTCB CPhT or NHA ExCPT) Required

Experience

Experience as a pharmacy technician, preferably in a healthcare or retail pharmacy setting 5-7 years preferred

Knowledge, Skills and Abilities

• Excellent knowledge of pharmacy operations, including medication dispensing, inventory management, and prescription processing.
• Proficiency in using pharmacy software systems and other relevant technology.
• Strong attention to detail, with the ability to perform accurate calculations and measurements.
• Good communication and interpersonal skills to interact effectively with patients, healthcare professionals, and colleagues.
• Knowledge of pharmacy laws, regulations, and safety procedures.
• Ability to prioritize tasks, multitask, and work efficiently in a fast‑paced environment.
• Familiarity with pharmacy practice settings, legal requirements and limitations, prescription information and calculations, drug identification and generic equivalents, drug manufacturing, packaging and labeling information, and proper drug handling and storage practices.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

75 Francis Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$23.93 - $33.37/Hourly

Grade

5

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.