Pharmacy Technician II-Prior Authorization

City of Hope; California, Duarte (MO, CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a transformative organization dedicated to changing lives in the fight against cancer and other life-threatening illnesses. As a Pharmacy Technician II, you will play a crucial role in facilitating prior authorizations for medications and assisting patients with enrollment in assistance programs. This position offers the opportunity to work in a collaborative environment, where your skills and expertise will directly impact patient care. If you're passionate about making a difference and have the necessary qualifications, this is the perfect opportunity for you to thrive in a supportive and mission-driven team.

Qualifications

• 3+ years as a pharmacy technician with a valid California license.
• Experience in prior authorization processes and patient assistance programs.

Responsibilities

• Facilitate prior authorization for medications and assist patients.
• Verify prescription benefits and communicate with the pharmacy team.

Skills

Patient Communication

Decision-Making Skills

Knowledge of Pharmacy Regulations

EPIC System Proficiency

Education

High School Diploma or Equivalent

Vocational Training in Pharmacy

Tools

EPIC

Job description

Pharmacy Technician II

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago, and Phoenix. Our dedicated and compassionate employees are driven by a common mission: to deliver the cures of tomorrow to the people who need them today.

The Prior Authorization (PA) technician is responsible for facilitating the process of obtaining prior-authorization for take-home medications and assisting patients with enrolling into available patient assistance programs. The PA Tech receives requests for obtaining prior authorization for medications requiring approval or for patients to be enrolled into patient assistance programs. They are responsible for verifying prescription benefits, entering details into EPIC, completing necessary processes to obtain authorization or enrollment, and communicating with the ordering team, the patient, and the pharmacy about the status and outcome of requests. They coordinate appeals of rejected prescription requests and provide education to the team regarding strategies to avoid denials. They follow existing processes and the Standard Operating Procedure developed for this position.

As a successful candidate, you will:

• Provide services that are accurate, reliable, courteous, and timely.
• Support the efforts of all care providers to deliver quality care.
• Demonstrate competence appropriate to your role and function in the delivery of age-specific care.
• Deliver service in a manner consistent with the scope of practice of the discipline and the standards established by City of Hope, as expressed in the plans for provision of care and policies and procedures.
• Act proactively using effective decision-making skills.
• Understand all professional and regulatory standards.
• Collaborate with colleagues to provide sound decision-making.
• Communicate effectively with all customers and colleagues to meet organizational goals.
• Maintain current knowledge, skills, and competencies through involvement in professional continuing education activities.

Qualifications

• High School diploma or equivalent, or post-high school vocational/specialized training, or graduation from a foreign school of Pharmacy.
• Three or more years of performing related duties as a pharmacy technician.
• Licensed as a Pharmacy Technician with the California State Board of Pharmacy.

City of Hope employees' pay is based on work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our comprehensive benefits, please click here.