Pharmacy Technician II — Patient Care & Claims

Aquent (United States); Mechanicsville (VA); On-site; USD 25,000 - 39,000; Full time

Job summary

Aquent is seeking a Pharmacy Technician to support medication fulfillment and patient care. You will help ensure prescriptions are accurately prepared and distributed while assisting pharmacists in daily operations.

The role emphasizes accuracy, patient communication, and collaboration with the pharmacy team in a fast-paced environment. Virginia licensure and competitive compensation are part of the position.

Qualifications

• High School diploma or equivalent.
• 2-4 years of hands-on Pharmacy Technician experience.
• Current Pharmacy Registration and Certification as mandated by the state of operation.
• Proficiency in basic computer skills, enabling efficient use of essential systems.

Responsibilities

• Process prescription exceptions, including resolving claim rejections and outreach to members and physicians.
• Accurately enter member demographics and prescription information into the data processing system.
• Research and resolve rejected insurance billing issues and/or escalated member concerns.
• Escalate complex prescription questions to a Pharmacist for interpretation or guidance.
• Assist with inbound and outbound patient or physician calls, providing excellent communication and support.
• Contribute to various other duties as assigned, supporting the overall efficiency of the pharmacy fulfillment operations.

Education

High School diploma or equivalent

Pharmacy Registration and Certification

Job description

Aquent is seeking a Pharmacy Technician to support medication fulfillment and patient care. You will help ensure prescriptions are accurately prepared and distributed while assisting pharmacists in daily operations.

The role emphasizes accuracy, patient communication, and collaboration with the pharmacy team in a fast-paced environment. Virginia licensure and competitive compensation are part of the position.