Pharmacy Technician II: Medication Affordability & Access

Indiana University Health System; Indiana (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K with match

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness program

Job summary

Indiana University Health System seeks a Pharmacy Technician II to support patients in accessing affordable medications by coordinating financial assistance programs and managing applications. The role partners with pharmacists, providers, and insurance specialists to reduce cost barriers and improve adherence.

The position emphasizes enrollment in patient assistance programs, documentation, and patient education while maintaining compliance and timely access to medications.

Qualifications

• Requires strong mathematical calculation skills.
• Requires effective written and verbal communication skills.
• Requires effective customer service skills.
• Requires intermediate proficiency typing and using Microsoft Office applications.
• High School Diploma or GED required.
• Pharmacy Technician License as applicable in Indiana.

Responsibilities

• Assists patients in enrolling in manufacturer-sponsored patient assistance programs, copay cards, and other financial aid resources.
• Verifies eligibility criteria for assistance programs and maintains accurate documentation.
• Completes and submits patient assistance applications on behalf of patients.
• Tracks application status and follows up with manufacturers, insurers, and patients as needed.
• Educates patients on available financial assistance options and guides them through the process.
• Responds to patient inquiries regarding medication costs and program requirements.
• Works with pharmacists, prescribers, and insurance specialists to ensure timely medication access.
• Documents all interactions and program activities in the pharmacy system or designated software.

Skills

Mathematical calculations

Written communication

Verbal communication

Customer service

Typing

Microsoft Office

Pharmacy systems

Education

High School Diploma or GED

Tools

Microsoft Office

Pharmacy software

Job description

Indiana University Health System seeks a Pharmacy Technician II to support patients in accessing affordable medications by coordinating financial assistance programs and managing applications. The role partners with pharmacists, providers, and insurance specialists to reduce cost barriers and improve adherence.

The position emphasizes enrollment in patient assistance programs, documentation, and patient education while maintaining compliance and timely access to medications.