Pharmacy Technician II

Elevance Health; St. Louis (MO); Remote; USD 40,000 - 70,000; Full time

Job summary

An innovative healthcare provider is seeking a dedicated Pharmacy Technician II to join their clinical pharmacy call center. In this role, you'll engage with members to verify information, educate them about their prescriptions, and assist in closing care gaps. This position offers the opportunity to make a significant impact on patient outcomes through proactive outreach and support. If you're passionate about improving healthcare and have a strong background in pharmacy, this role is perfect for you. Join a forward-thinking organization that values member-centered care and embraces technology to enhance pharmacy services.

Qualifications

• Requires active Pharmacy Technician license and certification as per state law.
• Minimum 2 years of pharmacy experience or equivalent education.

Responsibilities

• Verifies member information and educates on prescriptions.
• Assists members with scheduling preventive tests and resources.

Skills

Excellent communication skills

Call center experience

Medication adherence discussion

Computer systems proficiency

Multitasking

Patient care experience

Education

High School diploma or equivalent

Pharmacy Technician Certification

2 years of pharmacy experience

Job description

Anticipated End Date: 2025-04-04

Position Title: Pharmacy Technician II

Job Description:

Pharmacy Technician II

Shift Schedule: Monday-Friday (shift start times vary)

This position will work virtually. The ideal candidate must live within 50 miles of one of our Elevance Health PulsePoint locations.

A proud member of the Elevance Health family of companies, CarelonRx (formerly IngenioRx) leverages the power of new technologies and a strong, clinical-first lens to deliver member-centered, lasting pharmacy care.

The Clinical Pharmacy Care Center (CPCC) is a clinical pharmacy call center that services Medicare, Medicaid, and the Commercial member populations. The members we reach out to have been identified as having gaps in care. Our goal is to close those gaps through education and assistance.

How you will make an impact:

• Verifies member information and inputs data for the pharmacists.
• Educates members about prescriptions and medication resources or assistance programs.
• Educates members on medication adherence-related topics to align closely with STARs Ratings and HEDIS quality measures.
• Assists members with scheduling their preventive tests/screenings and medication resources or assistance programs.
• Makes outreach to members or providers to close care gaps and improve outcomes.

Minimum Requirements:

• Requires an active, professional license, if required by state law, State Pharmacy Technician Certification or National Certification based on applicable state(s) requirements, to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States.
• Requires H.S. diploma or equivalent and minimum of 2 years of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Capabilities, Skills, and Experiences:

• Excellent communication skills with Commercial members a plus.
• Call center experience with high call volumes preferred.
• Experience in discussing medication adherence a plus.
• Proficient in computer systems and multitasking preferred.
• Patient care experience preferred.

Job Level: Non-Management Non-Exempt

Workshift: 1st Shift (United States of America)

Job Family: MED > Licensed/Certified Allied Health Professional