Pharmacy Technician I - Specialty

Ebenezer; Minneapolis (MN); On-site; USD 35,000 - 45,000; Full time

Job summary

An innovative health system is seeking a motivated individual to join their pharmacy team as an entry-level Pharmacy Technician Services Representative. This full-time position offers comprehensive training for those without prior pharmacy experience, making it an excellent opportunity to build a career in the growing field of specialty pharmacy. You will be responsible for providing exceptional customer service, ensuring patients receive their medications accurately and promptly. With a supportive environment and a clear path for advancement, this role is perfect for those looking to make a meaningful impact in healthcare.

Benefits

Tuition Reimbursement

Medical Insurance

Dental Insurance

Retirement Plans

Qualifications

• One year of customer service experience is required.
• Ability to register with the Minnesota Board of Pharmacy.

Responsibilities

• Complete the intake process for mail order pharmacy patients.
• Receive prescriptions/orders and ensure compliance with regulations.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

Job Overview

Are you a customer service professional looking to build your skills in the innovative and growing field of specialty/mail order pharmacy?

We at Fairview Pharmacy Services are seeking you to join the largest health system-based specialty pharmacy in the nation as an entry-level Pharmacy Technician Services Representative. We hire individuals without prior pharmacy experience and provide training through our in-house pharmacy technician program!

This is a full-time position with day/evening shifts from Monday to Friday, including weekend rotations. It is located in Minneapolis, Minnesota. We offer competitive pay, benefits, and opportunities for advancement through our career ladder or with related teams.

Learn more about our benefits, including tuition reimbursement, medical, dental, and retirement plans: https://www.fairview.org/benefits/noncontract

This role involves providing telephone support to pharmacy patients, providers, and pharmacies, ensuring that patients are eligible for and receive prescribed medications accurately and promptly via appropriate delivery methods. Responsibilities include patient tracking, customer service, issue resolution, and escalation.

Responsibilities:

• Complete the intake process for mail order pharmacy patients, including insurance verification, medication refills, and delivery scheduling.
• Under the pharmacist's supervision, receive prescriptions/orders from patients, process them manually or using the appropriate computer systems and protocols, ensuring compliance with legal, regulatory, and company requirements.

Minimum Requirements:

Experience: One year of customer service experience.

License/Certification: Ability to register with the Minnesota Board of Pharmacy and complete an ASHP-accredited pharmacy technician training program within the first year of employment (training provided by us).