Pharmacy Technician (I-III) Brockton Neighborhood Health

Community-Care-Cooperative; Brockton (MA); On-site; USD 43,000 - 50,000; Full time

Job summary

Community Care Cooperative (C3) in Brockton, MA is seeking a Pharmacy Technician to support pharmacists in daily tasks, fill and label prescriptions, and assist customers with questions. This on-site role requires strong customer service, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.

Responsibilities include stocking medications, maintaining inventory, and ensuring accurate dispensing while following infection-control policies.

Qualifications

• High School diploma, GED, or equivalent.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Pharmacy Technician experience (1-3 years) preferred.
• Ability to manage multiple priorities and communicate effectively.

Responsibilities

• Supports pharmacy services by stocking, preparing, and distributing medications.
• Greets customers professionally, answers questions, and refers inquiries to the pharmacist.
• Maintains pharmacy inventory and ensures accurate dispensing.
• Follows infection-control policies and maintains a safe, clean environment.

Skills

Pharmacy experience

Pharmacy Technician

Prioritization

Data analysis

Attention to detail

Communication skills

Decision making

Customer service mindset

Learning agility

Education

High school diploma

Tools

340B program

Adherence packaging

MassHealth ACO program

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Brockton, MA, US

4 days ago Requisition ID: 1158

Salary Range: $20.88 To $24.01 Hourly

Location:MA, On-site

Organization Summary:

Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Massachusetts. We are an innovative organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary:

The Pharmacy Technician is responsible for helping the Pharmacists perform daily tasks to serve customers. Their duties include filling and labeling prescriptions, interacting with customers to answer questions or give them their prescriptions and contacting customers to notify them when their prescription is ready.

Job Responsibilities:

• Supports pharmacy services by stocking, preparing, and distributing medications
• Helps health care providers and patients by greeting them professionally, answering questions and requests, and referring inquiries to the pharmacist
• Maintains pharmacy inventory, anticipating needed medications and supplies, placing and expediting orders, verifying receipt, and removing outdated drugs. Ensures separation of 340B drug inventories as applicable
• Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
• Protects patients and employees by adhering to infection-control policies and protocols
• Prepares medications for pharmacist to dispense by interpreting medication orders and prescriptions, preparing labels, and calculating quantities

RequiredSkills:

• Previous experience in a pharmacy, retail, medical, or customer service setting
• Previous experience as a Pharmacy Technician (1-3 years)
• Experience managing multiple competing priorities; excellent prioritization skills
• Strong analytical and organizational skills including ability to analyze data to identify trends and communicate them through effective reporting methods
• Strong attention to detail
• Excellent oral, written, and verbal communication skills including experience presenting complex information to senior leaders
• Skilled in exercising initiative, judgement, discretion, and decision-making to achieve objectives
• Quick learner with customer service mindset

Physical Nature of the Job:

• Light work: Exerting up to 20 pounds of force frequently to move objects. Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the pharmacy and health center

Desired Other Skills:

• Familiarity with 340B program
• Familiarity with adherence packaging and home delivery
• Familiarity with the MassHealth ACO program
• Familiarity with Federally Qualified Health Centers
• Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Qualifications:

• High School diploma, GED, or equivalent
• Previous experience in a pharmacy, retail, medical, or customer service setting

** In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law. **