Pharmacy Technician I/II - Ambulatory/Retail (PRN)

Duke; Durham (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Duke Regional Hospital in Durham is seeking a Pharmacy Technician for their Lincoln Community Health Center Pharmacy. This position involves ensuring safe medication use, managing medication workflows, and collaborating with clinical pharmacists. Candidates must have a high school diploma, relevant training, and certification, as well as strong communication and critical thinking skills.

Qualifications

• Requires registration with the North Carolina Board of Pharmacy within 180 days.
• Pharmacy Technician certification required (PTCB or ExCPT).
• Minimum one year related experience for Pharmacy Tech II.

Responsibilities

• Follow medication preparation and distribution procedures efficiently.
• Collaborate with pharmacy team to resolve medication issues.
• Assist clinical pharmacist with patient follow-up calls.

Skills

Drug names knowledge

Medical terminology

Pharmaceutical calculations

Strong communication skills

Critical thinking skills

Education

High school diploma or equivalent

Accredited pharmacy technician-training program

Job description

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Work Arrangement: On-Site

Requisition Number: 258229

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

As a Duke Regional Hospital employee located at our Lincoln Community Health Center Pharmacy location, you will be a partof an award winning team in work culture and teamwork. We are seeking team members that model behaviors that exemplify our core values of safety, teamwork, excellence, diversity and integrity. The Technicianmust demonstrate excellence in customer service while ensuring all medication needs and regulatory compliance standards are met. The Technician must be able to balance efficiency with accuracy, work both independently and as a team in a fast-paced environment.

Work Location: Duke Regional Hospital location at Lincoln Community Health Center – Durham, NC

Working hours:

• PRN hours

General Description of the Job Class

• This individual performs, under supervision, a variety of duties in accordance to department procedures, which may be related to the procurement, preparation, distribution and storage of drugs, as well as, assisting with clinical pharmacy services according to the Pharmacy's role in ensuring safe medication use.
• This individual performs, under supervision, a variety of duties in accordance to department procedures, which may be related to the procurement, preparation, distribution and storage of drugs, as well as, provision of clinical pharmacy services according to the Pharmacy's role in ensuring safe medication use.
• Individuals eligible for pharmacy technician level II are competent in all tasks associated with pharmacy technician level I and have achieved the area specific advanced competency requirements. Pharmacy technician level II staff must achieve and maintain certification by the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Duties and Responsibilities of this Level

• To accurately and efficiently follow workflow procedures including prescription processing, medication preparationand distribution to patient.
• Restock automatic dispensing cabinets as needed
• Answer and screens telephones calls and directs calls to appropriate personnel when needed.
• Handle medications in accordance to department, regulatory and legal requirements (e.g., medication records, pulling outdated/unusable medications).
• Collaborates with immediate pharmacy team, insurance companies and customers alike to resolve issues, ensure accuracy and deliver a timely resolution of any medication or insurance related concern.
• Assist with a varietyofbasic clinicalfunctionsinsupportoftheclinicalpharmacist(e.g.,medication safety and adherence initiatives,patientfollowupcalls).
• Efficientoperationand basic level of technical support forspecialtymachinery,equipment,devicesorsoftware necessaryinperformingjobfunctions(e.g.,automateddispensingcabinets,pharmacy management systems).
• Deliver medications and supplies to patient care and ancillary areas.
• Complete and document all assigned safety and quality activities in compliance with department procedures.
• Manage individual responsibilities while supporting team members and contributing to broader team goals.
• Perform otherrelated duties incidentalasassigned.

Knowledge, Skills & Abilities

Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.

Strong written and verbal communication skills.

Requires critical thinking skills with ability to implement solutions.

Minimum Qualifications

Education

Pharmacy Tech I: High school diploma or equivalent and completion of an accredited pharmacy technician-training program. or Acceptance into pharmacy school. or High school diploma or equivalent and one year of pharmacy or health care related experience.

Pharmacy Tech II: High school diploma or equivalent and completion of an accredited pharmacy technician-training program. or Acceptance into pharmacy school. or High school diploma or equivalent and one year of pharmacy or health care related experience.

Experience

Pharmacy Tech II: Minimum of one years related experience.

Degrees, Licensures, Certifications

Pharmacy Tech I: Must be registered with the North Carolina Board of Pharmacy within the first 180 days.

Pharmacy Tech II: North Carolina Board of Pharmacy registration is required. Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends onthe robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.