Pharmacy Technician I

elevancehealth; Town of Florida (NY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

BioPlus Specialty Pharmacy, part of Elevance Health, seeks a Pharmacy Technician I to support interpretation and data entry of basic prescriptions, prior authorization processing, and issue resolution. The role emphasizes collaboration with pharmacists and provider offices to ensure accurate processing and timely therapy.

Hybrid work arrangement with in-office presence required 1–2 days per week at the Lake Mary, FL location.

Qualifications

• Requires HS diploma or equivalent and minimum of 1 year of pharmacy experience or equivalent background.
• Current State Pharmacy Tech certification required where applicable.
• Certification or National Certification based on applicable state(s) required.

Responsibilities

• Verifies member information and inputs data for pharmacists.
• Educates members on pharmacy rules related to prescriptions and resources.
• Resolves information required to process prescription orders with provider offices.
• Responds to inquiries from physicians, sales team, and members.
• Generates documentation in patients’ accounts in EnterpriseRX with accurate notations.
• Supports delivery of high-quality lifesaving pharmacy care for complex conditions.
• Processes specialty prescription orders accurately and in compliance with regulations.
• Collaborates with pharmacists and providers to prevent therapy delays and ensure service quality.
• Contacts healthcare provider offices to clarify prescription details and resolve discrepancies.

Skills

Pharmacy experience

Customer service

Communication skills

Education

High School Diploma or equivalent

Certified Pharmacy Technician

Job description

Anticipated End Date

2026-10-07

Position Title

Pharmacy Technician I

Job Description

Pharmacy Technician I

Location This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. This position will be based at the following location: 3200 Lake Emma Rd, Ste 1000, Lake Mary, FL.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Be Part of an Extraordinary Team

BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies. BioPlus offer consumers and providers an unparalleled level of service that’s easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer’s treatment journey.

The Pharmacy Technician I is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Verifies member information and inputs data for the pharmacists.
• Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.
• Provides resolution to providers offices regarding information required to process prescription orders accurately.
• Responds to inquiries from physicians, sales team, and members related to prescriptions.
• Generate documentations in patients’ accounts within EnterpriseRX, ensuring accurate notation of actions taken and resolutions.
• Help deliver high-quality lifesaving pharmacy care for patients with complex or medical conditions.
• Processing specialty prescriptions orders accurately, ensuring compliance with regulatory requirements and internal standard operating procedures.
• Work closely with pharmacists and providers offices to prevent delays in therapy and provide exceptional service experience.
• Contacting healthcare providers offices to clarify prescription details, secure missing information, and resolve discrepancies that prevent order processing.

Minimum Requirements

• Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
• Current State Pharmacy Tech.
• Certification or National Certification based on applicable state(s) required.

Preferred Skills, Capabilities and Experiences

• Two years of pharmacy experience is strongly preferred.
• Previous experience working in specialty pharmacies is highly preferred.

For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level

Non-Management Non-Exempt

Job Family

MED > Licensed/Registered Pharmacist/Pharmacy Technician

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words — the job is posted until 3/13, not through 3/13.