Pharmacy Technician - Home Infusion

Crawford Thomas Recruiting; Orland Park (IL); On-site; USD 26,000 - 48,000; Full time

Job summary

Crawford Thomas Recruiting is seeking a Certified Pharmacy Technician for intake and revenue cycle duties in Orland Park, IL. This full-time onsite role blends pharmacy operations with benefits verification, prior authorizations, and billing support.

You will process referrals, verify coverage, assist with prior authorizations, and help manage the revenue cycle in a collaborative, patient-focused environment.

Qualifications

• Active CPhT certification and valid state registration/licensure.
• Sterile compounding and infusion experience preferred.
• Strong customer service and phone communication skills with patients, providers, and payers.
• Experience with benefits verification, prior authorizations, payer portals, and claims follow-up is helpful.
• Revenue cycle exposure including denial management is a plus.

Responsibilities

• Process referrals from physicians, hospitals, and clinics.
• Verify benefits and document coverage details.
• Support prior authorization requests with clinical documentation and follow-up.
• Own revenue cycle portions from billing to remittance and denial resolution with billing partners.
• Perform pharmacy technician duties under supervision, including prescription processing and inventory support.
• Assist with sterile compounding when trained and authorized.
• Route clinical questions to the pharmacist and handle administrative inquiries.
• Balance pharmacy operations, intake, billing, and front-office duties in a fast-paced setting.

Job description

Certified Pharmacy Technician – Intake & Revenue Cycle

Salary: $19-$35/hour

Location: Onsite, Orland Park, IL

Schedule: Full-time, Monday-Friday

Summary

Ready to expand your pharmacy career beyond the traditional technician role? Our client is a growing home infusion pharmacy dedicated to helping patients access specialized infusion therapies while delivering exceptional service throughout the care journey. This position offers the opportunity to combine pharmacy operations with patient intake, insurance coordination, and revenue cycle responsibilities in a collaborative, team-oriented environment.

What You'll Do

• Process new patient referrals from physicians, hospitals, clinics, and other referral sources.
• Verify medical and pharmacy benefits and document coverage details accurately.
• Support prior authorization requests by gathering required clinical documentation and following up with payers and referring offices.
• Own key portions of the revenue cycle, including claims tracking from billing through remittance, billing follow-up, accounts receivable, and denial resolution in coordination with external billing partners.
• Perform pharmacy technician duties under the supervision of a licensed pharmacist, including prescription processing, order entry, inventory support, and medication preparation.
• Assist with sterile compounding activities when properly trained and authorized.
• Route clinical questions to the pharmacist while resolving administrative and non-clinical inquiries.
• Balance pharmacy operations, intake, billing, and front-office responsibilities in a fast-paced environment.

What You Bring

• Active Certified Pharmacy Technician (CPhT) certification and active pharmacy technician registration or licensure, as applicable.
• Sterile compounding, home infusion, specialty pharmacy, or infusion experience.
• Strong telephone presence and customer service skills with the ability to confidently communicate with patients, providers, and payers.
• Experience with specialty pharmacy billing, benefits verification, prior authorizations, payer portals, claims follow-up, accounts receivable, or denial management is preferred.
• Formal revenue cycle experience is not required. Candidates with strong pharmacy technician experience and demonstrated billing aptitude are encouraged to apply.

Why Join Our Client?

• Join a growing organization where your contributions directly impact patient access to infusion therapy.
• Develop experience across pharmacy operations, patient intake, insurance authorization, and revenue cycle management.
• Work in a collaborative environment where team members take ownership and support one another.
• Build a unique combination of clinical pharmacy and healthcare business operations expertise.

If you're a Certified Pharmacy Technician looking for an opportunity to expand your skill set while making a meaningful impact on patient care, we'd love to hear from you.,