Pharmacy Technician - Data Entry

Guardian Pharmacy, LLC; Winston-Salem (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision healthBenefits

Health Savings Accounts

Flexible Spending Accounts

Life insurance

Disability insurance

Paid holidays

Generous vacation benefits

Job summary

Guardian Pharmacy Services is seeking a Pharmacy Technician to enter and process prescriptions, communicate with customers by phone, and support a fast-paced, team-based environment.

The role emphasizes accurate data entry, coordination with doctors’ offices, and proficiency with various pharmacy systems. Flexible hours and weekend rotation are typical in this setting.

Qualifications

• High School Diploma or GED (per state requirements).
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB).
• 2+ years of related experience (advanced degree may substitute).
• Advanced computer skills and pharmacy operations system experience preferred.

Responsibilities

• Enter new and refill prescriptions into the operating system accurately and in a timely manner to eliminate dispensing errors.
• Triage incoming fax prescriptions, ensuring timely dispensing.
• Maintain proper notes in the computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Respond to customer calls courteously and route them appropriately to provide top-level service.
• Ensure all prescriptions assigned for processing are completed during the shift.
• Receive, evaluate, process and follow-up on refills with doctors’ offices.
• Develop proficiency in all pharmacy systems (document imaging, legacy pharmacy software, etc.).
• Assist when needed with filing completed orders, packaging medications, inventory, profiling orders for medical records, and dispensing processed prescriptions.
• Meet delivery deadlines by developing and learning pharmacy cycles.
• Maintain data-entry records for cycle medication, fill requests, and renewal orders.
• Assign additional duties as needed.

Skills

Work Ethic/Integrity

Strategy & Planning

Problem Solving

Team Oriented

Education

High School Diploma or GED

Pharmacy Technician license/certification/registration

PTCB Certification

Tools

Pharmacy software

Document imaging

Job description

Location

Kernersville, North Carolina, United States of America

Company Overview

Southern Pharmacy Services, part of the Guardian family of pharmacies, provides innovative long-term care pharmacy services, delivering customized medication management solutions to healthcare organizations serving seniors and individuals with complex care needs.

Job Summary

As a Pharmacy Technician, you will enter and process prescriptions into the pharmacy operating system with speed and accuracy, communicate with customers on the telephone, and support a fast-paced, team-oriented environment.

Core Responsibilities

• Enter new and refill prescriptions into the operating system accurately and in a timely manner to eliminate dispensing errors.
• Triage incoming fax prescriptions, ensuring timely dispensing.
• Maintain proper notes in the computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Respond to customer calls courteously and route them appropriately to provide top-level service.
• Ensure all prescriptions assigned for processing are completed during the shift.
• Receive, evaluate, process and follow-up on refills with doctors’ offices.
• Develop proficiency in all pharmacy systems (document imaging, legacy pharmacy software, etc.).
• Assist when needed with filing completed orders, packaging medications, inventory, profiling orders for medical records, and dispensing processed prescriptions.
• Meet delivery deadlines by developing and learning pharmacy cycles.
• Maintain data-entry records for cycle medication, fill requests, and renewal orders.
• Assign additional duties as needed.

Attributes Required

• Work Ethic / Integrity – intrinsic drive to excel with values aligned with company philosophy.
• Strategy and Planning – ability to think ahead, plan, and manage time efficiently.
• Problem Solving – analyze causes and solve problems at both strategic and functional levels.
• Team Oriented – work effectively and collaboratively with all team members.

Qualifications & Certifications

• High-school Diploma or GED (per state requirements).
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB).
• 2+ years of related experience (advanced degree may substitute).
• Advanced computer skills and pharmacy operations system experience preferred.
• Ability to work independently and meet deadlines.
• Problem-solving ability with minimal direction.
• Attention to detail and accuracy.
• High-performance in a fast-paced, team-oriented, multi-task environment while meeting strict deadlines.
• Quality-minded with a mindset to identify errors and seek corrections.

Work Schedule

Monday – Friday, 12:00 pm – 9:00 pm; work on every 4th weekend rotation.

Work Environment

Flexible hours, including weekends, holidays, and overtime.

Benefits

• Competitive pay.
• 401(k) with company match.
• Medical, dental, vision health benefits (full-time employees working 30+ hours/week).
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Company-paid basic life, accidental death & dismemberment, long-term disability, optional short-term disability.
• Voluntary employee and dependent life, accident and critical illness insurance.
• Dependent care FSA.
• Wellbeing employee assistance program (EAP) and Guardian Angels.
• Paid holidays, sick days, generous vacation benefits based on years of service.

EEO Statement

Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.