Pharmacy Technician - Data Entry

KPH HEALTHCARE SERVICES, INC; Lancaster (Lancaster County); On-site; USD 36,000 - 48,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a detail-oriented professional to handle medication order entry for multiple facilities and ensure accurate third-party billing. The role involves maintaining patient and facility data, resolving issues, and supporting billing processes.

The position may require travel to homes or facilities for meetings or drug exchanges and to assist in onboarding new staff. Regular training and compliance programs are part of the role, with production targets to meet.

Qualifications

• Experience in customer service roles, preferably in healthcare or admin settings.
• Accurate data entry of patient profiles and medications.
• Familiarity with billing processes and claims handling.
• Willingness to travel to patient homes or facilities as needed.

Responsibilities

• Provide customer service and resolve issues for assigned facilities.
• Enter patient data and medication details accurately.
• Maintain up-to-date information for patients and facilities.
• Bill and credit facilities monthly accurately.
• Maintain production targets as directed by supervisor.
• Travel to individual homes for meetings or drug exchanges may be required.
• Assist in orienting and training new employees.
• Complete mandatory and regulatory trainings.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Problem resolution

Billing

Attention to detail

Job description

Job Summary

Responsible for all aspects related to entering the medication orders for various facilities.

Ensuring that all Third Party claims are billed properly.

Job Duties

• Provides customer service and problem resolution to assigned facilities
• Responsible for accurate data entry of patient profiles and medications
• Maintaining accurate information for patients and facilities
• Responsible for billing and crediting each facility appropriately and accurately each month
• Maintain and keep reasonable production as determined by supervisor
• May be required to travel to individual homes for meetings or drug exchanges
• May assist in orienting and training new employees
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned