Pharmacy Technician: Customer-Focused Prescription Support

Hannaford; Machias (ME); On-site; USD 22,000 - 29,000; Full time

Job summary

Hannaford in Machias, ME is seeking a Pharmacy Clerk to greet customers, assist pharmacists with prescriptions, and maintain inventory. You will help prepare prescriptions, process insurance forms, and ensure accurate, confidential handling of all pharmacy activities.

Ideal candidates have excellent communication, strong math and keyboard skills, and the ability to multitask in a fast-paced environment while upholding company policies and safety standards.

Qualifications

• Successful completion of criminal background check and drug testing as required.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Basic mathematic skills.
• Effective time management skills and sense of urgency.
• Ability to multi-task in a stressful environment.
• Effective interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Good problem-solving abilities, ability to focus and attention to detail.
• High levels of integrity, professionalism, and confidentiality.

Responsibilities

• Greet all customers and provide them with prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
• Ensure customers receive all their prescriptions.
• File written prescriptions forms after prescriptions are dispensed.
• Prepare and complete manual insurance claim forms.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law.
• Help customers find over the counter items.
• Maintain a broad understanding of HBC MPP scheduling system.
• Assist in data entry of MPP information.
• Maintain attendance and vacation log information.
• Understand Pharmacy Standard Practice Manual.
• Order, stock, maintain and return pharmacy inventory through proper supplier.
• Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product.
• Assist in preparation of pharmaceutical products for inventory.
• Share in responsibility for department maintenance and cleanliness in accordance with fixed activities.
• Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.).
• Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Work within our company's management planning guidelines to maintain productivity.
• Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards.
• Treat all co-workers with fairness, dignity and respect.
• Maintain the quality of department's appearance and presentation.
• Perform all other duties as assigned.

Skills

Customer service

Keyboard skills

Math basics

Time management

Multitasking

Interpersonal skills

Willingness to learn

Attention to detail

Confidentiality

Tools

Pharmacy software

Phone/telephony system

Job description

Hannaford in Machias, ME is seeking a Pharmacy Clerk to greet customers, assist pharmacists with prescriptions, and maintain inventory. You will help prepare prescriptions, process insurance forms, and ensure accurate, confidential handling of all pharmacy activities.

Ideal candidates have excellent communication, strong math and keyboard skills, and the ability to multitask in a fast-paced environment while upholding company policies and safety standards.