Pharmacy Technician: Customer Care & Rx Ops (Flexible Hours)

Walgreens; Jesup (IA); On-site; USD 24,000 - 29,000; Full time

Job summary

Walgreens is seeking a Customer Experience professional to engage customers, assist with products and services, and support pharmacy operations under pharmacist supervision. The role emphasizes delivering a positive customer experience, accurate prescription handling, and inventory support in a retail setting.

Candidates should have strong English skills, be willing to work flexible hours, and ideally possess prior retail experience and PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Assists pharmacist in dispensing medications and maintaining pharmacy workflow.
• Processes prescriptions and handles related clerical duties and third-party claims.
• Maintains inventory and assists with store operations under pharmacist supervision.
• Builds relationships with customers and supports outreach to local medical providers.

Skills

Customer service

Communication

English fluency

Math skills

Computer skills

Inventory awareness

Education

PTCB certification

Job description

Walgreens is seeking a Customer Experience professional to engage customers, assist with products and services, and support pharmacy operations under pharmacist supervision. The role emphasizes delivering a positive customer experience, accurate prescription handling, and inventory support in a retail setting.

Candidates should have strong English skills, be willing to work flexible hours, and ideally possess prior retail experience and PTCB certification.