Pharmacy Technician Coordinator - UHPSI

University of Connecticut; Farmington (CT); On-site; USD 65,000 - 85,000; Full time

Job summary

UConn Health is seeking a Pharmacy Technician Coordinator to lead pharmacy support staff in outpatient and specialty settings in Farmington, CT. The role supervises technicians, ensures regulatory compliance, and supports dispensing activities for prescriptions, specialty and wholesale products.

The position requires valid CT Pharmacy Technician registration, PTCB certification, and hospital or retail pharmacy experience; travel to secondary sites may be required.

Qualifications

• Completion of a recognized pharmacy technician training program.
• Three (3) years of experience as a registered Pharmacy Technician in retail or specialty pharmacy.
• Pharmacy Technician certification through the Pharmacy Technician Certification Board (PTCB).
• CT Pharmacy Technician registration with the Department of Consumer Protection.
• Possession of and ability to maintain a valid motor vehicle driver's license.

Responsibilities

• Plans pharmacy support staff workflow and determines priorities.
• Schedules, assigns, oversees and reviews work.
• Establishes and maintains pharmacy support staff procedures.
• Provides staff training and assistance.
• Conducts performance evaluations.
• Troubleshoots and reconciles service issues.
• Ensures annual Certification/Registration of pharmacy technicians.
• Maintains regulatory readiness and quality assurance standards.
• Acts as liaison with operating units and outside officials regarding policies and procedures.
• Monitors controlled substances receipt, storage, and discrepancies; performs narcotic control management.
• Performs electronic reconciliation of drug receipts and reviews prescription charges.

Job description

Excellence, Teamwork, Leadership, and Innovation. These values define UConn Health. We are looking for team members that share these same values. Our top-rated organization is looking to add a Pharmacy Technician Coordinator to our growing Pharmacy team. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

At UConn Health, this class is accountable for outpatient/specialty pharmacy coordination and acting as a working supervisor of technical pharmacy support staff in the dispensing of prescription medication including but not limited to specialty and wholesale products. This position ensures regulation and accreditation adherence. This position will work in the specialty pharmacy at UConn Health Pharmacy Services located in Farmington, CT as a primary site and at the State of Connecticut- John Dempsey Hospital Anticoagulation Services in Farmington, CT as a secondary site

SUPERVISION RECEIVED: Works under the direct supervision of a licensed pharmacist.

SUPERVISION EXERCISED: Lead Pharmacy Technicians and other lower-level staff assigned to the pharmacy.

EXAMPLES OF DUTIES:

Plans pharmacy support staff workflow and determine priorities

Schedules, assigns, oversees and reviews work

Establishes and maintains pharmacy support staff procedures

Provides staff training and assistance

Conducts or assists in performance evaluations

Troubleshoot and reconcile service issues

Ensure all pharmacy technicians complete/obtain annual Certification/Registration

Monitors and participates in maintaining staff competencies

Assist in maintaining regulatory readiness

Acts as liaison with operating units, agencies and outside officials regarding unit policies and procedures

Participates in ensuring pharmacy quality assurance standards are maintained, and safety related policies and procedures are implemented and followed

Ensures proper receipt and Inventory for controlled substances

Analyzes daily compare report to ensure accurate receipt to designated location

Investigate all controlled substance discrepancy resolutions and non-resolutions

Prepares unresolved discrepancy reports

Monitors filing and storage/security access for controlled substance returns to C-II safe

Assists Pharmacist in narcotic drug control management

Performs electronic reconciliation of drug receipts, e.g., 340B program

Reviews prescription charges for accuracy

Performs pharmacy technician duties and related duties as required

ADDITIONAL SITE-SPECIFIC DUTIES:

Performs electronic reconciliation of drug receipts, e.g., Wholesale, Pyxis

Handles hazardous products under URAC standards as needed

KNOWLEDGE, SKILL AND ABILITY:

Knowledge of principles and practices of pharmacy operations

Knowledge of pharmaceutical and medical terms, abbreviations and symbols commonly used in prescribing, dispensing and record keeping of medications

Knowledge of basic chemistry

Knowledge of documentation, quality assurance and security requirements of accrediting bodies

Interpersonal, oral and written communication skills

Ability to perform mathematical calculations

Ability to identify drugs, drug dosages, routes of administration, dosage forms and storage requirements

Ability to utilize computer software

Ability to resolve conflict and mediate

Supervisory ability

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE:

Completion of a recognized pharmacy technician training program and three (3) years of experience working as a registered Pharmacy Technician in retail or specialty pharmacy

Incumbents in this class must possess and maintain Pharmacy Technician certification through the Pharmacy Technician Certification Board (PTCB).

Incumbents must possess and maintain CT Pharmacy Technician registration with the Department of Consumer Protection

Incumbents in this class may be required to travel, possess, and retain a valid motor vehicle driver license

MINIMUM QUALIFICATIONS SUBSTITUTION ALLOWED:

One (1) year of experience in a hospital setting as pharmacy technician may substitute for the completion of a recognized pharmacy technician training program.

PREFERRED QUALIFICATIONS:

Proficiency in Pyxis ES, Pharmagistics, DoseEdge, Epic

WORKING CONDITIONS:

Incumbents in this class must be able to stand and/or walk for assigned shift; may have exposure to communicable and/or infectious diseases; may be exposed to disagreeable conditions and may be required to do some lifting.

SCHEDULE: Full time, 40 hours per week, primarily days, 8:00 am to 4:30 pm, flexibility required to cover evenings and nights to accommodate departmental needs, weekend and holiday coverage as assigned, 30-minute unpaid meal break.

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission, academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of