Overview
Spanish Peaks Regional Health Center (SPRHC) is seeking a reliable, detail-oriented, and customer-focused Pharmacy Technician to support our pharmacy operations and provide high-quality service to patients and healthcare professionals. Whether you are already certified or working toward certification, this is a great opportunity to grow your career in a collaborative and meaningful healthcare environment.
Pay Range: Certified - $20.97-$26.74 per hour based on experience and qualifications.
Responsibilities
- In accordance with state and federal regulations, assist pharmacists in preparing and dispensing medications, managing inventory, and ensuring patients receive their medications safely and efficiently.
- Utilize pharmacy systems to obtain patient and drug information and process prescriptions with extreme attention to detail.
- Communicate clearly and effectively with patients and healthcare providers to clarify prescription details or resolve medication-related issues to create a delightful customer experience.
Customer Experience Operations
- Provide excellent customer service by answering patient inquiries related to medications and refills.
- Assist patients with medication pick-up, ensuring that all questions about proper usage and dosage are answered by licensed pharmacist.
- Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
- Develop and foster strong relationships with customers and healthcare professionals.
Operations
- Assist in preparing and dispensing medications under the supervision of a licensed pharmacist.
- Accurately label medications and package prescriptions for patients.
- Monitor and maintain medication inventory, including ordering, stocking, and rotating drugs.
- Conduct regular stock audits and report any discrepancies to management.
- Accurately enter prescription information into pharmacy computer systems.
- Process insurance claims and verify eligibility for medications.
- Ensure all activities comply with federal, state, and local regulations, including pharmacy laws.
- Follow safety protocols to maintain a clean, organized, and safe work environment.
- Performs duties as assigned by Pharmacy Manager and Staff Pharmacists. Assists pharmacists in maintaining efficient workflow.
- Immediately reports prescription errors to pharmacist on duty and adheres to SPRHC policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to SPRHC code of conduct and all other policies and procedures.
- Responsible and accountable for point-of-sale cash register, accurately collects and handles cash as required.
- Answers telephone calls from patients and providers, providing excellent customer service. Handoff phone calls to pharmacists only when their assistance is needed.
- Processes claims for third party program prescription services in a timely and efficient manner, triaging any rejections and resubmitting for payment.
- Completes special projects and other tasks as assigned.
Training & Personal Development
- Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training requested by Manager and acquires continuing education credits.
Requirements
Basic Qualifications: Requires willingness to work in a fast-paced environment with ability to react to frequent changes in volume of work.
Minimum Required Education/Experience: Prefer six months of experience in a retail environment, proficient math skills, proficient computer skills. Ability to problem solve. Prefer proficient math skills. Knowledge of store inventory control preferred. PTCB certification referred.
Necessary Special Requirements: Must obtain annual flu and vaccination and any job-specific immunizations. Required to submit to a tuberculosis screening process.
Licenses or Certificates: Active Pharmacy Technician License or Pharmacy Technician Provisional License
Benefits
All Employees are eligible for:
- Employee Assistance Program
- 403B retirement fund options (employer match after one year of employment)
- Cafeteria Meal Discount
Full And Part-time Positions Are Eligible For
- Medical benefits including telehealth options
- Dental and vision benefits
- Basic life insurance and AD&D (employer paid)
- Supplemental Life/AD&D
- Paid Time Off
- Short-term disability (employer paid)
- Critical Illness Insurance
- Accident Insurance
- Identity protection
- Tour of Duty (Paid temporary housing for those who qualify)
If you’re considering joining our team this position will be open for a minimum of 5 days or until filled.
Salary Description
$20.97-$26.74 per hour based on experience