Pharmacy Technician- Call Center Specialty Pharmacy

Medical University of South Carolina; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Medical University of South Carolina is seeking a Pharmacy Technician to support the Department of Pharmacy Services. You will assist the pharmacist with dispensing-related activities, and help with call center operations to triage patient needs.

You will input and verify prescription data, stock supplies, and may prepare labels or prepacked orders. Strong communication with patients and pharmacy staff is essential.

Qualifications

• High School Degree or equivalent required; no prior experience required (0–6 months).
• Current registration as a Pharmacy Technician by the SC Board of Pharmacy required; must complete PTCB within 6 months of hire.

Responsibilities

• Assist a registered pharmacist with dispensing-related activities.
• Collect, input, and verify prescription, refill, and patient information.
• Receive and stock incoming supplies.
• Prepare labels and routine prepacked orders.
• Triage patient calls in the pharmacy call center and route to appropriate staff.
• Support general pharmacy inquiries and facilitate communication with patients.

Education

High School Degree or Equivalent

Job description

Job Description Summary

The Pharmacy Technician reports to the Pharmacy Coordinator. Under general supervision, the Pharmacy Technician supports the drug distribution activities of the Department of Pharmacy Services. The Pharmacy Technician also supports call center operations by assisting patients and triaging calls and patient needs to the appropriate pharmacy personnel.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000613 CHS - Pharmacy - IP (SJCH)

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

Assists a registered pharmacist with support activities and processes required to dispense medical prescriptions. Collects, inputs, and verifies prescription, refill, and patient information. Receives and stocks incoming supplies. May prepare labels and routine prepacked orders. May be expected to perform some clerical duties relating to the department.

Supports pharmacy call center operations by receiving and responding to incoming patient calls, identifying the nature of the patient’s request, and appropriately triaging patients to pharmacists, pharmacy technicians, or other pharmacy personnel based on the patient’s needs. Assists with general pharmacy inquiries and facilitates effective communication between patients and the pharmacy team.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

Current registration as a Pharmacy Technician by the South Carolina Board of Pharmacy (SCBOP). This technician must complete the PTCB board certification exam and pass within 6 months of hire.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees