Pharmacy Technician Call Center (no evenings or weekends)

AssistRx; Maitland (FL); On-site; USD 43,680 - 46,800; Full time

Benefits offered by this job

Competitive pay structure

Matching 401(k)

Medical, dental, and vision insurance

Preloaded PTO

Job summary

A healthcare technology company in Maitland, FL seeks a Pharmacy Technician for a call center role with no evenings or weekends. This position involves prescription fulfillment, customer service, and compliance with health regulations. Ideal candidates will have a Florida Pharmacy Technician license and relevant experience. Benefits include competitive pay, PTO, and a supportive work environment.

Qualifications

• Florida Pharmacy Technician license required.
• 2-4 years of experience as a pharmacy technician preferred.
• Good communication skills, both written and verbal, preferred.

Responsibilities

• Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment.
• Ensure accurate processing of patient information.
• Deliver high-quality customer service, fostering positive relationships.

Skills

Pharmacy Technician license

Communication skills

Microsoft Office suite

Education

High school diploma or GED

Job description

Overview

Pharmacy Technician Call Center (no evenings or weekends) – Maitland, FL

Base pay range: $43,680.00/yr - $46,800.00/yr

AssistRx has engineered the perfect blend of technology and talent to deliver best in class results. We believe that access to therapy transforms lives and is achieved through the powerful combination of our people and technology. We leverage advanced custom software, data analytics, and a patient-centered approach to transform medication management into a seamless and efficient process.

Why Choose AssistRx

• Competitive Compensation: Preloaded PTO: 100 hours (12.5 days) upon employment, increasing to 140 hours (17.5 days) upon anniversary. Tenure vacation bonus: $1,000 upon 3-year anniversary and $2,500 upon 5-year anniversary
• Impactful Work: Improve patient access to essential medications
• Flexible Culture: Many associates earn the opportunity to work from home after 120 days
• Career Growth: Promote-from-within mentality with the Advance Gold program
• Innovation: Contribute to development of solutions addressing healthcare challenges
• Collaborative Environment: Learn and grow with a dedicated team; referral bonus available

Duties and Responsibilities

• Perform packaging, labeling, record keeping, and other tasks associated with prescription fulfillment and dispensing
• Contact physicians to obtain missing or necessary prescription information
• Collect and verify pertinent patient information to ensure accurate processing
• Assist the Pharmacist in maintaining procedures and documentation to ensure compliance with state and federal regulations
• Adhere to HIPAA regulations to safeguard patient confidentiality
• Respond to customer inquiries via phone, providing support with order placement, system navigation, and product location
• Accurately count, label, and prepare prescriptions according to established protocols
• Maintain a clean, safe, and organized work environment in accordance with regulatory standards
• Deliver high-quality customer service, fostering positive relationships with patients at the pharmacy counter
• Support inventory management by ensuring timely processing and stock control
• Use pharmacy management software for accurate and efficient prescription processing
• Assist pharmacists in preparing and dispensing medications to ensure patient safety and satisfaction
• Perform other duties as assigned by pharmacy management

Requirements

What You Need to Be Successful

• High school diploma or GED, or 1-3 months related experience and/or training, or equivalent combination of education and experience
• Florida Pharmacy Technician license required
• National Pharmacy Technician license preferred
• Computer skills preferred: Microsoft Office suite
• 2-4 years of experience as a pharmacy technician in a licensed pharmacy, preferred
• Good communication skills, both written and verbal, preferred

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, and short-term disability insurance

AssistRx, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, or other protected categories under federal, state, or local laws. Offers are conditional on successful completion of a pre-employment background check. Employment eligibility verification is required for work in the United States. Sponsorship is not available. AssistRx does not accept unsolicited resumes from search firms or vendors.