Pharmacy Technician/Administrative Coordinator, Full Time, Days

PIH Health; California; On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking an Administrative Coordinator/Pharmacy Technician to support the Retail Pharmacy team. This role involves a variety of administrative duties, including scheduling, data management, and patient interaction, ensuring the smooth operation of pharmacy services. The ideal candidate will have strong organizational skills and a commitment to providing excellent patient care. Join a dedicated team that values quality and innovation in healthcare, and make a meaningful impact in the community by enhancing the pharmacy experience for patients and staff alike.

Qualifications

• Experience in administrative roles, particularly in healthcare settings.
• Ability to manage multiple tasks and maintain organization.

Responsibilities

• Assist the Director of Pharmacy with administrative tasks and scheduling.
• Maintain accurate patient and prescription information in the pharmacy system.
• Ensure compliance with pharmacy regulations and maintain a positive environment.

Skills

Administrative Skills

Communication Skills

Detail-Oriented

Customer Service

Education

High School Diploma

Pharmacy Technician Certification

Tools

Pharmacy Management Software

Microsoft Office Suite

Job description

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

The Administrative Coordinator/Pharmacy Technician reports directly to the Director of Retail Pharmacy. They assist the Director of Pharmacy in all aspects with all current and future PIH Health Retail Pharmacies. Responsibilities include:

1. Performing non-judgmental aspects of high-level secretarial duties in accordance with departmental objectives to assure optimal productivity of the Pharmacy Department.
2. Timely distribution of meeting minutes, reports, pharmacy staff reminders (i.e. licensure, CBTs, CPR, etc.), temperature/cleaning logs, policy updates, office supplies ordering/stocking, pharmacy dashboard, pharmacy statistics, nursing inspections, projects, and other assignments as assigned by the Director of Pharmacy.
3. Effectively scheduling meetings and compiling data for Pharmacy Audits (i.e. pharmacy inventories, drug initiatives, negative drug losses, etc.).
4. Sorting/filing narcotic sheets and submitting maintenance requests on behalf of the Pharmacy Department.
5. Training and overseeing volunteers utilized for administrative purposes.
6. Performing non-judgmental duties involved in working in a retail environment under the direct supervision of the Pharmacist, including obtaining patient information specific to creating an electronic patient profile, obtaining prescription insurance information and accurately entering it in the pharmacy system.
7. Checking that information on a prescription is complete and legible at the time of drop-off, retrieving the correct medication from inventory, and stocking/updating inventory according to established processes.
8. Preparing medical insurance claims and directing clinical patient questions to the pharmacist for consultation.
9. Properly and accurately ringing out the patient and informing the Pharmacist when there is a new prescription being picked up which requires consultation.
10. Maintaining ethical, professional behavior ensuring efficient, accurate, timely distribution and control of medications dispensed through the Outpatient Pharmacy and keeping current on Federal and State regulations as they pertain to pharmacy in a retail setting.
11. Maintaining a positive attitude representing the pharmacy, as well as the entire hospital.