Pharmacy Technician

Defy Medical; Tampa (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Patient Care Coordinator to enhance patient care and communication. This role involves processing orders, assisting patients, and managing telemedicine interactions. Ideal candidates are proactive, skilled in medical terminology, and possess at least one year of healthcare experience. Join a supportive team dedicated to improving patient lives.

Benefits

PTO

Paid Holidays

Medical

Dental

Employee Discount on services

Qualifications

• 1+ years' experience in a healthcare setting required.
• Excellent interpersonal and communication skills via email and verbal.
• Coachable and a team player.

Responsibilities

• Processing orders and triaging patients via phone.
• Walking patients through administering injections.
• Communicating with patients and healthcare providers.

Skills

Communication

Multitasking

Critical Thinking

Proficient in medical terminology

Education

Associate degree (preferred)

Tools

EMR systems

Outlook

Microsoft Office

Job description

***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***

Shift: Remote! Monday- Friday 12:15pm-9:00pm.

Compensation: $17/Hourly

What Are We Looking For?

Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.

Responsibilities

• Processing orders
  
• 
  Phone triage patients throughout the country via telemedicine
• Walking patients through administering injections to themselves
• Take incoming calls in med staff queue
• Complete letter of medical necessities, travel letters
• Communicating via email/phone with providers, patients, and staff
• Assist patients with ordering products
• Sending C/O through Med portal
• Explaining treatment procedures to patients and providing follow up education
• Handle high volume outbound and inbound calls
• Multitasking skills through EMR, Med queue, and other systems
• Phone and email etiquette
• All Training Done in Office for the first 3-4 weeks prior to moving to remote role

***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***

Qualifications

• Proficient in medical terminology
• 1 + years' experience in healthcare setting required
• Associate degree preferred but not required
• Pharmaceutical experience encouraged
• 1+ years of experience in a Healthcare setting
• Excellent interpersonal and communication skills via email and verbal
• Proficient in computer skills (Outlook/Microsoft) and EMR systems
• Multitasking and system navigation skills
• Coachable and a team player

Shift: Remote! Monday- Friday 12:15pm-9:00pm.

Compensation: $17/Hourly

Benefits

• PTO
  
• Paid Holidays
  
• Medical
  

• Dental
  
• Employee Discount on services
  
• *Benefits are subject to change at any time