Pharmacy Technician

Visante LLC; Richmond (IN); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Visante is seeking a Pharmacy Technician to process and fill prescriptions for patients of Visante clients. Under supervision, responsibilities include prescription management, patient care, and medication accuracy, from processing to dispensing, while maintaining inventory and billing tasks.

Requires high school diploma and valid PT license/certification; preferred 3 years retail or specialty experience. This onsite, full-time role emphasizes patient care, accuracy, and strong team

Qualifications

• High school diploma or equivalent is required.
• Current Pharmacy Technician license/certification per state regulations or willingness to obtain licensure.
• Preferred: 3 years of pharmacy experience in retail or specialty.

Responsibilities

• Receive and process prescriptions from multiple sources with accuracy.
• Dispense medications and maintain organized inventory.
• Prepare outbound medications for patient delivery.
• Handle patient refill calls and resolve billing issues.
• Greet patients and manage calls, directing inquiries to the pharmacist.
• Support the pharmacist with medication orders as needed.
• Maintain patient confidentiality and comply with policies.
• Demonstrate multitasking, sound judgment, and prioritization.
• Collaborate with team and build client relationships.
• Perform additional duties as assigned by Pharmacy Manager.

Skills

Multitasking

Attention to detail

Customer service

Communication

Team collaboration

Education

High School Diploma or equivalent

Job description

ABOUT VISANTE

We are relentless in solving the most complex challenges in health system pharmacy—designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience. We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We’re proud of the results we deliver and the trust we earn—fueling sustained growth and exceptional client satisfaction.

Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.

ABOUT THE POSITION (Full-Time, On site)

The full-time Pharmacy Technician is responsible for processing and filling prescriptions for patients of Visante clients. Under the supervision of the Pharmacy leader, this role encompasses a range of responsibilities, including prescription management, patient care, and medication accuracy from processing and filling specialized prescriptions to providing exceptional patient care and ensuring accurate medication management. In this role, you will receive prescriptions, prepare and dispense medications, and maintain an organized pharmacy inventory. You will also assist with medication orders, manage patient interactions, handle billing-related issues, and ensure compliance with pharmacy policies and regulations. Your ability to multitask, prioritize urgent tasks, build strong client relationships, and collaborate with team members will be critical to your success. This position requires attention to detail, a strong understanding of specialty medications, and a commitment to delivering high-quality patient care.

Principal Duties and Responsibilities

• Receive and process prescriptions from electronic, phone, fax, and paper sources, ensuring accuracy and completeness
• Accurately dispense medications and maintain an organized, labeled, and stocked pharmacy inventory
• Prepare and package outbound medications for patient delivery
• Handle patient refill calls, recruitment outreach, and resolve billing-related issues
• Greet patients, manage incoming calls, and direct clinical inquiries to the pharmacist
• Assist with medication orders and support the pharmacist as needed
• Maintain patient confidentiality and follow all pharmacy security policies and procedures
• Demonstrate strong multitasking, sound judgment, and the ability to prioritize competing demands
• Collaborate effectively with team members and build strong client relationships
• Perform additional duties as assigned by the Pharmacy Manager or leadership team

Requirements

Education

Required: High school diploma or equivalent required

Experience

Required: None

Preferred: 3 years of pharmacy experience in retail or specialty

Licensure/Certification

Required: Must possess a valid Pharmacy Technician license/certification in accordance with applicable state regulations or be eligible and willing to obtain licensure where required

Special Skills

• Greet patients, manage calls, and route clinical questions to the pharmacist as necessary.
• Demonstrating good judgment, multitasking, and meeting deadlines with urgency.
• Strong client relationships, interpersonal, and team skills.
• Collaborative mindset and ability to work well with others

Compensation and Benefits

We offer competitive salary and benefits for this onsite, full time - hourly role.

Equal Opportunity Statement

Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.