POSITION TITLE: Pharmacy Technician
DEPARTMENT: Pharmacy
NATURE OF POSITION: To provide customer service to all patients and provide technical support of the provision of pharmaceutical services under the direct supervision of a pharmacist.
MINIMUM QUALIFICATIONS:
- High School graduate or equivalent required
- Must be at least 18 years of age
- Technician training or equivalent experience in a pharmacy
- Technician permit from the Oklahoma State Board of Pharmacy in good standing
RESPONSIBILITIES:
- Communicate clearly and effectively with physicians, coworkers, patients, and the public
- Must be able to add, subtract, multiply and divide whole numbers relating to providing pharmaceutical care
- Always protects the confidentiality of patients and their records by complying with COFMC Patient Confidentiality and HIPAA policies and procedures
- Provides excellent phone etiquette and customer service by stating his/her name, job title and department
- Must be capable of operating the cash register effectively
- Provides excellent organizational skills with close attention to detail, accuracy, and neatness
- Actively participate in agencysponsored staff training events, (Safety instruction, evacuation drills, OSHA training, etc.)
- Demonstrate flexibility and willingness to adapt to The Clinic's needs and demonstrates a positive attitude
- Efficiently navigates the Electronic Health Record and Pharmacy Software to maintain patient information and enter data from physician orders into the computer
- Adjudicate and problem solve insurance rejections and issues in timely manner
- Prepare dosage units for pharmacist's review from prescriber’s orders which may include oral and topical medications
- Input, prepare, label, and/or compound medications as well as verify expiration dates and lot number when applicable in coordination with prescription requirements according to Oklahoma State Board of Pharmacy
- Ensure that all medication preparation activities are verified by the pharmacist
- Check for expired medications
- Manage, order, and receive pharmacy supplies in conjunction with pharmacists
- Filing of Rx records
- Performs other duties as assigned
ORGANIZATION:
- Exhibits enthusiasm, a positive attitude, and professionalism in the workplace
- Handles personal conflict and works through it at the lowest possible level (first with party/parties involved, then, if necessary, with 3rd party mediation)
- Displays a friendly manner and is easy to approach
- Maintains a neat, clean, wellgroomed, appearance and dresses in accordance with the dress code policy
- Leaves personal problems out of the workplace
- Treats all coworkers with dignity and respect
- Abstains from gossip in the workplace
- Arrives on time and works through designated hours
- Completes tasks effectively, accurately and on time
- Demonstrates little or no absenteeism/follows leave guidelines
- Follows designated line of support
- Display a willingness and flexibility to respond to unusual jobrelated demands
- Manages time well
- Recognizes and assists others in the work of the department, even though the work may be outside of regular duties
- Shares equally in the workload of the department
- Works cooperatively with all team members and departments
- Works independently requesting assistance from supervisor only as needed
- Abstains from criticizing COFMC, colleagues and supervisors
- Demonstrates loyalty to COFMC, colleagues and supervisors
- Demonstrates support of the mission and vision of COFMC
- Accepts and participates in cross training
- Takes initiative to identify skill development needs
- Commitment to the mission of COFMC.